Customer Testimonials
Very helpful and knowledgeable
Great service. Knowledgeable; prompt and very wide range of stock items.
The team were very knowledgeable and helped throughout. Great service.
Excellent service - knowledgeable, friendly, responsive
What a great bunch of lads, love your work, very agreeable company when enjoying some refreshments in the local taverns. 10/10, would recommend
The MTB Fundementals course was first class. The instructor took time to watch each of us and advise / correct as necessary. It was great value for money. I will be booking another course with them
Friendly staff, good choice of equipment.
Wide choice
very easy to deal with.
Excellent personable service. Very knowledgeable and caring staff. Just superb.
A superb bike and repair shop with experts offering invaluable advice and a great team of mechanics. Professional and personable.
Really quick service (while I waited) and a decent price.
Great service
They were very helpful on the phone they didn’t know I was buying a bike but still gave me advice and when I eventually went to see it again they were very helpful they sourced a bike that is very hard to find told me all about it at the handover and also said if I have any questions just call us or pop in can’t ask for any more
Snappy response to an error in frame size. Fantastic customer service
Great service at the Ilkley branch from the front of house staff and the mechanics. Diagnosed the issue with my cycle gears and sought to resolve this asap.
Fast, helpful and professional
Fast efficient friendly service
Great people to deal with. Well stocked shop with everything you’d need and the staff are polite and very helpful.
I would certainly go back to buy a new bike here.
Alex and the rest of the staff were exceptionally friendly and helpful and as re providing brilliant after-purchase service.
Ease of bike hire and collection. Shop also great
If carlsberg did bike shops this would be it ❤️
Service, atmosphere,civality.
Other in the retail industry could learn a few skills from this shop.
Swift delivery
Great service
Knowledgeable staff who are more than willing to assist with a straight to the point and professional service
Good product selection and even able to order in products they don’t hold in store in a very reasonable timeframe
Great team for bike maintenance. Always very dependable.
As always excellent service and support. The best Cycle Shop in the region
Bikes and all things related and people who know about them
Very knowledgeable, insightful and friendly service.
Professional and friendly