UK

Customer Testimonials

Report a concern   August 10, 2025 — Rated 10 out of 10 by Andrew Francombe Forge 1860
What do you like about our products and services?

Great bike fit, products and after sales service

Report a concern   August 10, 2025 — Rated 10 out of 10 by T.R. Veloline
What do you like about our products and services?

Staff are super friendly and helpful

Report a concern   August 10, 2025 — Rated 10 out of 10 by R.J. CycleWorld Guernsey
What do you like about our products and services?

Excellent personal service. Friendly, responsive and helpful.

Report a concern   August 10, 2025 — Rated 10 out of 10 by C.C. Dalby Forest Cycle Hub
What do you like about our products and services?

The bikes were top notch as was the service.

Report a concern   August 10, 2025 — Rated 10 out of 10 by Michael Knight Trek Bicycle Milton Keynes
What do you like about our products and services?

Following recent changes in personnel at the MK shop all of the staff are friendly and a pleasure to deal with. They are professional in their approach and willingly provide extremely helpful advice.

Report a concern   August 10, 2025 — Rated 10 out of 10 by P.K. Trek Bicycle Bristol
What do you like about our products and services?

great products, very friendly staff, always helpful

Report a concern   August 10, 2025 — Rated 10 out of 10 by Matthew Elson Cyclefit
What do you like about our products and services?

Super friendly and well informed

Report a concern   August 10, 2025 — Rated 10 out of 10 by Joel Glenny Richmond Cycles
What do you like about our products and services?

Everything a cyclist requires.
Helpful, knowledgeable passionate staff.
Expanding their choice of brands.
Honest examination of my bike when dropping off for a service.

Report a concern   August 10, 2025 — Rated 10 out of 10 by A.J. County Cycles Ltd
What do you like about our products and services?

Excellent service and very helpful staff

Report a concern   August 10, 2025 — Rated 10 out of 10 by I.W. Wheelbase North East
What do you like about our products and services?

Great service and advice from Dave and the rest of the team.

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.M. York Cycleworks Ltd
What do you like about our products and services?

Liam was very helpful and knowledgeable.

Report a concern   August 10, 2025 — Rated 10 out of 10 by V.G. C & N Cycles
What do you like about our products and services?

Nice people to deal with who are not patronising at all when you are not a professional cyclist. Very efficient and fast service

Report a concern   August 10, 2025 — Rated 9 out of 10 by D.H. C & N Cycles
What do you like about our products and services?

Extremely knowledgeable and helpful, without being in any way pushy. Excellent.

Report a concern   August 10, 2025 — Rated 10 out of 10 by B.W. Trek Bicycle Bristol
What do you like about our products and services?

Friendly and helpful

Report a concern   August 10, 2025 — Rated 10 out of 10 by T.H. Trek Bicycle Bristol
What do you like about our products and services?

Customer service was stellar

Report a concern   August 10, 2025 — Rated 10 out of 10 by M.R. Cycle Centre Newcastle
What do you like about our products and services?

Kept informed about the progress of the repair and the price of required parts (Van Moof battery).

Report a concern   August 10, 2025 — Rated 10 out of 10 by Tracey Taylor Wheelbase Lake District
What do you like about our products and services?

Excellent service, friendly staff, advised on what I wanted and didn’t try to sell me extras unless I enquired. Will be back

Report a concern   August 10, 2025 — Rated 10 out of 10 by I.M. Primo Cycles
What do you like about our products and services?

I had a puncher in the centre of Cambridge, I live nine miles away, Promo Cycles repaired my ebike in half an hour, the service was first class, I actually needed a new inner tube and the cost was reasonable.

Report a concern   August 10, 2025 — Rated 10 out of 10 by R.T. Veloline
What do you like about our products and services?

Very friendly staff who said that they would ensure that the appropriate service was done. The quality of the work looks to be of a high standard.

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.O. Wheelbase Lake District
What do you like about our products and services?

All good . Dave , Luke and James friendly, helpful , knowledgable about the products. Good fun .

Report a concern   August 10, 2025 — Rated 10 out of 10 by R.T. Roots Cycles Ltd
What do you like about our products and services?

Sensible advice and good quality workmanship.

Report a concern   August 10, 2025 — Rated 10 out of 10 by G.C. Trek Bicycle Edinburgh
What do you like about our products and services?

The mechanic is knowledgeable and passionate about bikes. He is happy to talk through possible upgrades and is unbiased when it comes to component manufacturers.

Report a concern   August 10, 2025 — Rated 10 out of 10 by A.M. Pedal Power Loughborough Ltd
What do you like about our products and services?

Very knowledgeable and experienced team at Pedal Power, have the skills to fix the complications of quality bicycle components.

Report a concern   August 10, 2025 — Rated 10 out of 10 by Tom Green Big Bear Bikes
What do you like about our products and services?

Fantastic customer service!
I called on the Tuesday to enquire on a kids bike. Mike had it built and ready for the suprise we had planned on the Thursday. It was the first time we had been in the shop and we were really impressed. We will be back! Thankyou. T.Green

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.C. Cheltenham Cycles
What do you like about our products and services?

Excellent advice and friendly professional team.

Report a concern   August 10, 2025 — Rated 10 out of 10 by Stewart Pollit Wheelbase North East
What do you like about our products and services?

You’re service was second to none, friendly, knowledgeable staff, you got the bike i chose within 3 day's with it ready to take away. Can not fault the product or staff.

Stewart

Report a concern   August 10, 2025 — Rated 10 out of 10 by B.L. Julie's Cycles
What do you like about our products and services?

Great range of stock, super efficient, reliable, friendly service. Best professionals with in-depth knowledge. All things cycling.

Report a concern   August 10, 2025 — Rated 10 out of 10 by Mark Rodwell Wheelbase North East
What do you like about our products and services?

Great bikes at very competitive prices! Amazing staff team who seem to go that extra mile without a second thought. Tom and Adam were great, I will be going back to them for all things bike.

Report a concern   August 10, 2025 — Rated 10 out of 10 by J.N. Maglia Rosso
What do you like about our products and services?

Professional, friendly and reliable service.

Report a concern   August 10, 2025 — Rated 10 out of 10 by M.E. Trek Bicycle Bracknell
What do you like about our products and services?

Robyn and the staff were exceptional. Always welcoming, very friendly, provided education and demonstrations and an all round good experience.


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