Customer Testimonials
Staff are super friendly and helpful
Excellent personal service. Friendly, responsive and helpful.
The bikes were top notch as was the service.
Following recent changes in personnel at the MK shop all of the staff are friendly and a pleasure to deal with. They are professional in their approach and willingly provide extremely helpful advice.
great products, very friendly staff, always helpful
Super friendly and well informed
Everything a cyclist requires.
Helpful, knowledgeable passionate staff.
Expanding their choice of brands.
Honest examination of my bike when dropping off for a service.
Excellent service and very helpful staff
Great service and advice from Dave and the rest of the team.
Liam was very helpful and knowledgeable.
Nice people to deal with who are not patronising at all when you are not a professional cyclist. Very efficient and fast service
Extremely knowledgeable and helpful, without being in any way pushy. Excellent.
Friendly and helpful
Customer service was stellar
Kept informed about the progress of the repair and the price of required parts (Van Moof battery).
Excellent service, friendly staff, advised on what I wanted and didn’t try to sell me extras unless I enquired. Will be back
I had a puncher in the centre of Cambridge, I live nine miles away, Promo Cycles repaired my ebike in half an hour, the service was first class, I actually needed a new inner tube and the cost was reasonable.
Very friendly staff who said that they would ensure that the appropriate service was done. The quality of the work looks to be of a high standard.
All good . Dave , Luke and James friendly, helpful , knowledgable about the products. Good fun .
Sensible advice and good quality workmanship.
The mechanic is knowledgeable and passionate about bikes. He is happy to talk through possible upgrades and is unbiased when it comes to component manufacturers.
Very knowledgeable and experienced team at Pedal Power, have the skills to fix the complications of quality bicycle components.
Fantastic customer service!
I called on the Tuesday to enquire on a kids bike. Mike had it built and ready for the suprise we had planned on the Thursday. It was the first time we had been in the shop and we were really impressed. We will be back! Thankyou. T.Green
Excellent advice and friendly professional team.
You’re service was second to none, friendly, knowledgeable staff, you got the bike i chose within 3 day's with it ready to take away. Can not fault the product or staff.
Stewart
Great range of stock, super efficient, reliable, friendly service. Best professionals with in-depth knowledge. All things cycling.
Great bikes at very competitive prices! Amazing staff team who seem to go that extra mile without a second thought. Tom and Adam were great, I will be going back to them for all things bike.
Professional, friendly and reliable service.
Robyn and the staff were exceptional. Always welcoming, very friendly, provided education and demonstrations and an all round good experience.

Great bike fit, products and after sales service