Customer Testimonials
Very knowledgeable and helpful. Definitely recommend!
Got me out of a nightmare with next day postage and fast tracking my order.
Top lads!
I recently brought a bike in to be repaired and serviced and the quality of the work is very good. Also, the work was done in very good time, with only a week and a half to wait.
I like the way you deal with customers. Good service. Efficient.
Excellent Customer service from chan.He help me with my bike,I'm delighted with my choice, Thanks so much.
Josh was very thorough and make sure we left with the biggest smiles on faces. Very very good service!
Easy to deal with. Good value and thorough service.
Text/email was helpful.
Asked about an extra adjustment when I went to collect my bike and had it done on the spot.
Great service and advice from a knowledgeable and supportive retailer
Polite and efficient service; order placed, phonecall when it arrived and good price.
Familiar i've been a customer since 1970
Always friendly and helpful at Wheelbase North East
i’ve only been once going back next monday but i found stephen very professional and informative so much that i hope to get a new bike there soon
Same day repair was really appreciated. The guys fitted me in despite already being really busy.
Parts available in Ireland, I don't have to get it from abroad, very fast shipping and excellent customer service, can't complain, I will be ordering parts in the future and do recommend the store to everyone
Very helpful and professional staff and the products what else can I say just perfect
Great shop, great service, thanks
Friendly engineers who try to squeeze in work
Speed and professionalism
Friendly and knowledgeable about the e-bike I purchased from them. Efficient and good communication.
Knowledgeable and friendly staff. No pressure for sales - want to buy the right product.
Helpful after sales assistance.
helpfulness, attitude
You had what I was looking for
Great staff & customer service. Would've liked a bit more seat padding for a 20mi ride, but overall great bikes & service.
Staff friendly, knowledgeable and really helpful if you have any questions.
Martyn was very helpful and mended my gear issue on the spot on a busy Saturday!
Always willing to help and resolve any issues also offer expert advice
Very friendly and helpful approach.
Good communication and very helpful when helping me pick out a bike and accessories
Excellent products and proffesional staf