Customer Testimonials
Everything!
Was able to get a rental bike quick and easy. The bike was tuned up and in very good condition. The staff was super friendly and helpful with directions to the cycle route, would recommend to anyone wanting a bike rental on New Castle!
Friendly, personal and professional service. Always with a smile and lots of help.
Good service, good product, great location
Great advice, super helpful and found exactly what I was look for!
Friendly service and great advice. Good selection of bikes to try..
Staff where friendly and
Knowledgeable no hard sell and a good sense of humour made as feel at ease and decided not
To even look anywhere else
Took my bike in for the front wheel adjusting out of dish yes its a thing. Rim not over the center of the hub so ran to one side when in the fork. Took it in the afternoon ready same evening late night opening Thursday. Thanks.
The parts they use for my miriders bikes are fantastic And also gave a very quick turn round.
I just promoted your shop on social media!
Super friendly and helpful, knowledgable staff. Always willing to answer my stupid questions 🙈
Friendly, knowledgable team with many years experience and competitive prices. What’s not to like! My go to bike shop in Cheltenham.
Helpful and efficient thanks for your help with my puncture
Unbeatable customer service.
Professional and trustworthy.
These guys were super helpful and friendly and speedy!
Very knowledgable and friendly team, a great shopping experience! Thank you
Always a great service when visiting cooksons
Satisfied as always
Service with a smile.
Great shop, great products and a great team. Always friendly always knowledgeable - been going for years and wouldn’t ever go anywhere else.
As described, delivered on time and would recommend to one and all.
Prompt and professional
One on of the best spots in the North East
Helpful and knowledgeable staff on purchasing an e- bike for my wife also fast service on updating my e- bike and tubeless top up solution inserted into my tyres
Got my item for a great price in the sales. The item turned up in no time at all with plenty of tracking information
Quick turnaround. Great customer service, good value
Amazing service, really helpful and so quick. Went in to get frame checked and was told it was broken, they dealt with manufacturer and sorted the replacement then built up the bike all in a couple of weeks.
Lovely people, Nick is wonderful, such a helpful man, I feel nothing was to much, my sons bike was sorted really fast, was given a quote for work, very friendly, answered any questions I had.
Very educational bike sizing process. It was really helpful to speak to someone so knowledgeable.
Fast and friendly service