Customer Testimonials
Great customer service, very helpful and staff were lovely! 🙂
Excellent service, great communication - nothing not to like
Such friendly staff and you were able to fix my bike in a pinch very quickly. Saved my NC500 ride before it had even begun. Absolute legends!
Checked over my bike and tightened and diagnosed handlebar fault at no charge.Great stuff.
Extremely friendly, knowledgeable and helpful. More so than any other bike shop I've visited. Happy to talk bikes no matter ho busy the store. Questions answered no matter how stupid and made me feel like a friend more so than a customer
Great customer support and help from Louise and Toby.
High quality teaching
The customer service was outstanding! They were very helpful, kind, and professional throughout the whole process. The bike is excellent, and I couldn’t be happier. Definitely a 10/10 experience!
Friendly and informed service. Good quality products.
Reliable and quality service.
Very efficient & professional service. Received as promised. Loved the hand written card in the parcel, it was a nice touch.
I always go in there for various reasons to buy parts for my Trek. On Saturday, I had a puncture on my bike — they fixed it within 15 minutes, and I was back out riding to Oxford.
High quality products, expert staff .
Excellent advice from Neil - very clear and helpful!
Service team didn’t give up and found the issues affecting my ride. A very patient and professional service team, thank you !
Good communication
Always do a good job
Great service in fitting a new headset. Thanks
Good selection of products & friendly staff.
Absolutely love using Cycle Technology for all my cycling needs.
Just a few bits of feedback about the staff:
Neil doesn't do enough work.
Dan is not a bellend.
Just to confirm, Dan is definitely NOT a bellend.
Not.
A bellend.
Jk.
The staff are always friendly and helpful. They also offer you expert advice and a speedy repair service.
Very professional and prompt service! Great communications with customers.
Cheltenham Cycles are alway very Professional when it comes to customer service.
Great advice and service , thanks Big Bear and especially Alistair !
Excellent service
Friendly staff. Honest about the work that needs to be done and clear about the costs when dropping off for a service
Fast and friendly service
All the staff are very knowledgeable about their products
Thanks Murt and staff
The team were very helpful & got me back on the road within an hour. 5 stars!
Always friendly and knowledgeable service from the guys in the shop. And I always feel like they are not just trying to sell me a load or products and services I don't really need, but rather they are seeking a cost effective solution to whatever problem I have.
Expert advice, great showroom
Great staff and fantastic reductions