UK

Customer Testimonials

Report a concern   September 28, 2025 — Rated 9 out of 10 by S.F. Wheelbase Lake District
What do you like about our products and services?

Good customer service and concerned knowledgeable staff

Report a concern   September 28, 2025 — Rated 10 out of 10 by E.H. Pedal Power Loughborough Ltd
What do you like about our products and services?

fitted new gear lever and changed brake pads

Report a concern   September 28, 2025 — Rated 10 out of 10 by D.S. Head For The Hills
What do you like about our products and services?

Good products, friendly knowledgeable people and keenly priced

Report a concern   September 28, 2025 — Rated 10 out of 10 by P.R. Bikes of Inverness
What do you like about our products and services?

Friendly,efficient,trustworthy.

Report a concern   September 28, 2025 — Rated 10 out of 10 by I.C. OE Bikes
What do you like about our products and services?

Great advice, professional and friendly service

Nothing was too much trouble to get the bike set up properly

Thanks

Report a concern   September 28, 2025 — Rated 10 out of 10 by Andrew Crawshaw Saddle Safari
What do you like about our products and services?

This is the best bike shop in the world.

Report a concern   September 28, 2025 — Rated 10 out of 10 by Mark Verrell Wildside Cycles
What do you like about our products and services?

Always very helpful and can source a majority of specific products required from high end components to kit and nutrition.

Report a concern   September 28, 2025 — Rated 10 out of 10 by K.M. Roots Cycles Ltd
What do you like about our products and services?

Excellent job on my mtb. Feels like a new bike.

Report a concern   September 28, 2025 — Rated 10 out of 10 by D.A. Trek Bicycle Bracknell
What do you like about our products and services?

Great service

Report a concern   September 28, 2025 — Rated 10 out of 10 by S.W. Julie's Cycles
What do you like about our products and services?

The staff are friendly and knowledgable.
I’ve been using Julie’s for years now and I would go anywhere else.

Report a concern   September 28, 2025 — Rated 10 out of 10 by P.B. Trek Bicycle Bristol
What do you like about our products and services?

Knowledgeable and friendly staff - they look beyond the issue you go in with so bike kept in good shape. Thank you!

Report a concern   September 28, 2025 — Rated 10 out of 10 by C.B. Wheelbase Lake District
What do you like about our products and services?

The quick turnaround of the service

Report a concern   September 28, 2025 — Rated 10 out of 10 by Reece Comer Cycles UK Leigh-on-Sea
What do you like about our products and services?

The service I received from zig and the team and the Southend store was second to none, the best customer service I’ve received from helping pick the bike and accessories to getting the bike read in record time, I will definitely be going back there for and things bike related in the future and to keep my bike maintained, thank you so much

Report a concern   September 28, 2025 — Rated 10 out of 10 by B.H. Skinnergate Cycles
What do you like about our products and services?

Great service, very helpful and knowledgeable staff. Great bike selection.

Report a concern   September 28, 2025 — Rated 10 out of 10 by P.R. Trek Bicycle Milton Keynes
What do you like about our products and services?

Great service from all the staff at Milton Keynes shop.

Report a concern   September 28, 2025 — Rated 10 out of 10 by Daniel Moss Wheelbase Lake District
What do you like about our products and services?

Staff are knowledgeable and helpful, prices are great and delivery and packaging was fast and reliable. The second bike I have bought from you guys and nothing but good things to say

Report a concern   September 28, 2025 — Rated 10 out of 10 by D.F. Trek Bicycle Edinburgh
What do you like about our products and services?

The staff were uber helpful and fixed a mechanical drama I was having at very short notice to get me going for an event I had booked months prior. Thank you!

Report a concern   September 28, 2025 — Rated 10 out of 10 by E.S. Trek Bicycle Manchester Piccadilly
What do you like about our products and services?

The communication is brilliant, i could ring and ask them anything and they was always happy to help. It was nice to receive a phone call from this company rather than emails like any other place. 110% I would recommend

Report a concern   September 28, 2025 — Rated 10 out of 10 by J.B. Veloline
What do you like about our products and services?

Accessories for my bike

Report a concern   September 28, 2025 — Rated 10 out of 10 by P.R. Evolution Cycles
What do you like about our products and services?

Quick turn around, great build quality, and easy to navigate the wheel builder choices.

Report a concern   September 28, 2025 — Rated 10 out of 10 by S.C. Joe Daly Cycles
What do you like about our products and services?

Good customer service and knowledgeable staff.

Report a concern   September 28, 2025 — Rated 10 out of 10 by Dan Walker The Edge Cycleworks
What do you like about our products and services?

Great service from Jaimie, went above and beyond to fix my bike, find the problem and explain as he went along.

Report a concern   September 28, 2025 — Rated 10 out of 10 by H.W. Primo Cycles
What do you like about our products and services?

I had a saddle fit. Friendly, helpful, attentive and informative. I’ve already recommended to my friends.

Report a concern   September 27, 2025 — Rated 10 out of 10 by T.K. OE Bikes
What do you like about our products and services?

Very professional advice and service.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Tony Dixon Ridgeway Cycles
What do you like about our products and services?

Great advice, good service and well stocked shop

Report a concern   September 27, 2025 — Rated 10 out of 10 by Alan Bonham Big Bear Bikes
What do you like about our products and services?

I found all the staff very knowledgeable and helpful, I was dealt with by Oliver who was very professional , he made the whole experience very pleasant and easy

Report a concern   September 27, 2025 — Rated 10 out of 10 by D.C. Roots Cycles Ltd
What do you like about our products and services?

The Trek marque is the guarantee of quality. The staff are all experts in their field. Very friendly and accommodating.

Report a concern   September 27, 2025 — Rated 10 out of 10 by Neil Lightfoot Summit Cycles
What do you like about our products and services?

Bike had a service and although it needed a few parts and altogether not that cheap, the bike rides like new so was worth the cost. It was ready as planned and communication was good. Excellent service thank you.

Report a concern   September 27, 2025 — Rated 10 out of 10 by M.P. Forge 1860
What do you like about our products and services?

Great Service and awesome knowledge

Report a concern   September 27, 2025 — Rated 10 out of 10 by J.Q. Joe Daly Cycles
What do you like about our products and services?

10/10 amazing service - best bike shop


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