Customer Testimonials
fitted new gear lever and changed brake pads
Good products, friendly knowledgeable people and keenly priced
Friendly,efficient,trustworthy.
Great advice, professional and friendly service
Nothing was too much trouble to get the bike set up properly
Thanks
This is the best bike shop in the world.
Always very helpful and can source a majority of specific products required from high end components to kit and nutrition.
Excellent job on my mtb. Feels like a new bike.
Great service
The staff are friendly and knowledgable.
I’ve been using Julie’s for years now and I would go anywhere else.
Knowledgeable and friendly staff - they look beyond the issue you go in with so bike kept in good shape. Thank you!
The quick turnaround of the service
The service I received from zig and the team and the Southend store was second to none, the best customer service I’ve received from helping pick the bike and accessories to getting the bike read in record time, I will definitely be going back there for and things bike related in the future and to keep my bike maintained, thank you so much
Great service, very helpful and knowledgeable staff. Great bike selection.
Great service from all the staff at Milton Keynes shop.
Staff are knowledgeable and helpful, prices are great and delivery and packaging was fast and reliable. The second bike I have bought from you guys and nothing but good things to say
The staff were uber helpful and fixed a mechanical drama I was having at very short notice to get me going for an event I had booked months prior. Thank you!
The communication is brilliant, i could ring and ask them anything and they was always happy to help. It was nice to receive a phone call from this company rather than emails like any other place. 110% I would recommend
Accessories for my bike
Quick turn around, great build quality, and easy to navigate the wheel builder choices.
Good customer service and knowledgeable staff.
Great service from Jaimie, went above and beyond to fix my bike, find the problem and explain as he went along.
I had a saddle fit. Friendly, helpful, attentive and informative. I’ve already recommended to my friends.
Very professional advice and service.
Great advice, good service and well stocked shop
I found all the staff very knowledgeable and helpful, I was dealt with by Oliver who was very professional , he made the whole experience very pleasant and easy
The Trek marque is the guarantee of quality. The staff are all experts in their field. Very friendly and accommodating.
Bike had a service and although it needed a few parts and altogether not that cheap, the bike rides like new so was worth the cost. It was ready as planned and communication was good. Excellent service thank you.
Great Service and awesome knowledge
10/10 amazing service - best bike shop

Good customer service and concerned knowledgeable staff