Customer Testimonials
Great service on the bike
Everyone their is awesome and extremely helpful
I came into the store with a bunch of questions about setting up my bike. The staff were incredibly friendly and helpful, even though they were busy. They took the time to make sure they listened, and gave me a bunch of advice to walk away satisfied, not just to sell me a product.
Always great working with the Trek team. With each visit I learn a little more about my bike but also things I can do that may make improvements in my performance.
I brought my bike in for an emergency repair the day before the Chattanooga IM70.3. Steve checked me in and assured me that they could get it done in plenty of time to get my bike racked that day. They had it fixed and back to me in an hour and a half! Great service!
My wife and I had shopped around a few weeks and this was by far the best experience! Bill and Matt were incredibly nice and we enjoyed hanging with them. Obviously knew their stuff, but kept it simple. 5 stars
Steve in the service department is top notch!
The day before Ironman Chattanooga, I called the shop due to my friend having a problem with his DI system. With hours before bike check in the shop got his bike up in running. The service manager ran that service department like a well so well. I was blow away with how helpful and efficient he and his team were to my friend and getting his bike back in the game. The server department had his bike in and out with. With so many bike’s coming in due to the race. I was amazed at the professionalism and quality of work. 10 out of 10 would recommend this shop to anyone in need of bike maintenance.
Thank you all that helped save my friends race.
Samantha’s costumer service was greatly appreciated.
I cannot thank everyone in the service department enough! Every staff person was so kind and helpful. My di2 was stuck in crash mode the day before Chattanooga 70.3. Not only did they fix that, they tightened some loose bolts and cleaned my bike… in 2.5 hours while helping other triathletes having their own bike emergencies. THANK YOU!
Jeremy was incredibly helpful to my son and me while choosing the right helmet and other accessories. I remembered him from last year when I was here for the 70.3 race and came back to the store because of his customer service.
Great, professional team, helped choose a bike for children. Very positive and easy experience. Thank you!
Extremely friendly and knowledgeable staff. Answered any and all questions and did not talk down to someone with little knowledge of bikes. Also, did not try to sell me anything I did not need. Actually found me a great deal on the product I was looking for.
Wonderful customer service (Jerry).
Friendly, informed staff: Lucas answered all my questions patiently and thoroughly. I'll be back!
Michael was a great help. My fiancé and I were just wanting to look at e-bikes. He gave us some suggestions and then let us ride around outside. We loved the Townie. We came back the next day and bought one.
I brought my bike in for a few up-grades, and he took great care of us.
The service is exceptional. Very competent staff. The service is remarkable because lifetime free adjustments, brake adjustments, derailleur adjustments, chain lubrication, pre-ride inspection, and proper torque inspection are included when you purchase a bike from Atlanta Cycling. The quality of the products is paramount, and you'll receive competent advice, whether you're buying a new bike or an accessory tool like an air pump. I highly recommend visiting an Atlanta Cycling store if you're looking to buy a new, high-quality bike or bike accessory.
Amazing people grateful help
Everyone is friendly, professional and very knowledgable! I bought one bike here and had both of mine repaired many times. It's always a pleasure to deal with everyone. They communicate well and are easy to do business with. Thank you!
We loved Jan and the team. They were helpful in every way.
Friendly, fast, and knowledgeable
The staff was amazing. Their service is top notch.
The service was exceptional and they solved all my problems for a relaxed race
Vince and Mary are great. Vince is the best bike mechanic in ATL, and Mary knows her customer well, both are trustworthy.
Expert insight
Willingness to train and advise
Meet the client at the car to help with bike, unsolicited
Service. The Vinings store is staffed with the best technicians and service professionals.
Knowledgeable and helpful staff.
Steven in the service department is excellent! He was very efficient, thorough and friendly with my bike build for Chattanooga 70.3. The store is well stocked and set up for all your cycling needs.
Love the products & service is fantastic
Products have always been the best, Excellent Customer Service.