Customer Testimonials
Very helpful. Good service. I have bought 3 bikes from this store and have been satisfied.
Great feedback and customer service. Mary, at the Alpharetta store, was awesome. She responded to mulitple questions via text and when I visited to pick up the bike, she took her time to ensure that the set up was ideal.
Matt was professional and engaging. All personnel were welcoming. They solved my problems quickly and efficiently.
Variety and availability of products
They always do a great job, Really spend time with you and care about supplying what you need to be able to enjoy riding your bike.
Very knowledgeable about bikes,bike trails, and groups in the area. I got two new bikes with setup quick and easy.
The techs are great!
Friendly service
You are welcoming and patient, and as quick to get to the customer as possible.
You are thorough.
Trek bike brand is outstanding. I am very pleased.
It has been and continues to be a pleasure to do business with you over the past several years.
Thanks for all you do!
Had the brake fluid I needed in stock. Not all shops do.
Great knowledge staff. Very friendly
I had my bike serviced after recently moving to Roswell, super happy with their service!
Great service!
Every time I visit the staff are super helpful. When we picked up my daughter's new bike we got help fitting and a good tutorial in how to work the bike, using a trainer.
Knowledgeable, friendly service
Matt is the absolute man! He helped me navigate getting my first bike and was robust and detailed in explaining the differences, pros, cons, and capacities of each bike I was considering. He also gave me alternatives based on the type of cycling I wanted to tackle in the future. I'm super glad I walked into Atlanta Cycling and that Matt was there to help get me all squared away, and will absolutely be using him as a resource moving forward for other bike needs!
Great service and communication
I bought a Trek Domane AL2 Gen 4 originally from the store in Greenville with a deposit. Unfortunately it was at the Spartanburg store and would have to be transferred over. I was impatient and went over to the Spartanburg store to just pick it up myself and met with Bradley who ultimately got me fitted (first time ever being fitted) and had me on my way in a a short time. I cannot say enough nice things about both stores however Bradley was excellent. Thank your staff for me! I appreciate the knowledge and support as I embark on this new road cycling journey. Maybe I can meet you all on a group ride once I am not such a newb. God Bless.
Both Luke and Josh were extreme helpful in educating me about all of the parts that needed to be replaced and produced an estimate of the invoice prior to starting repairs, that only differed
from the Invoice by the Sales Tax amount. The work was completed ahead of the scheduled date and I was texted when the work was done.
I will certainly make you my goto place for all of my future bicycling needs.
Everyone was super friendly and offered a wealth of knowledge to help me get into cycling.
Stephen and his teams if bike mechanics are great! I always got top notch service and am always treated with respect!
Very knowledgeable staff and great products.
Love this place!!! Always soooo helpful!
Very professional and friendly.thank you
Competent, timely, friendly service.
tried to order FX2 online and couldn’t get order to take so called and spoke w Samantha. She was very friendly, professional and knowledgeable. She assisted me with my order online , answered all my questions about bike specs and confirmed several items about changes I wanted to make to cassette, fork, tires, seatpost etc. She explained differences between FX Gen 3 and Gen 4 although. Didn’t realize the Gen 4 I purchased was a 1X. Hope is servers my purpose. Really appreciate the help and my friend in Atlanta picked it up with no issues.
Can’t wait for my first trip from San Antonio to Atlanta to ride my new bike. Thanks so much!
Terrific bike! Great service to keep it running!
Great customer service ! Getting back into riding and they were incredibly hospitable getting me back on the road.
After dealing with a total of 4 area Trek stores, your facility has been the best by far! The shop atmosphere, knowledge, and personal customer service make it a delight to visit. Your whole staff has been great, and Bay in particular has gone the extra mile for me! As for the Trek brand, 4 of the bikes in our family stable are now Treks. Enough said.
Windsor was exactly what you're looking for in a sales-person at a bike store. Informed, eager and genuinely wanted to get me into the best bike for me. Can't wait to work with him and Atlanta Cycling again.