Customer Testimonials
From the person at the front of the store to the technicians, everyone was super friendly and nice. My bike got fixed in a timely matter and they really care all was right with it.
Great service. I brought a bike in (that I didn't purchase there) to be assembled. It ready very quickly and works great. Exceptional customer service.
The folks at the Vinings location are A+++. I can’t see myself buying my next bike from anyone other than Steve and/or Matt. The maintenance department kicks butt too!
I’ve bought a couple of bikes there and go there for service. Kevin and Bradley are the best and do great work. Customers are respected and any questions we might have are answered with a smile.
Exceptional customer service!
Very professional, friendly and accommodating - and knowledgeable.
Awesome service 👏
Helpful and knowledgeable staff. Good selection of products.
I like the quality of the products and the friendliness of the service staff at the Chattanooga store.
I always feel that when it comes to my bike Atlanta Cycling is top notch. I also feel valued as a customer.
Got a tune-up and minor repairs on two bikes with fast turnaround and great service. Can't get much better.
Thee best customer service in the Atlanta Metro Area hands down! Knowledgeable, kind, and attentive to their customers needs! Always!!!
Top tier service and staff.
The staff are always very helpful. The products are always great quality and what I need for my cycling experience.
ALL THE STAFF WAS VERY FRIENDLY AND HELPFUL
GREAT SERVICE
Service personnel are always very attentive and kind. Chris and Skyler were great!
Great friendly service.
These guys are always so helpful! Fast, courteous and not trying to sell me something I dont need! My favorite bike shop!
Customer service is great.
The staff here truly knows how to take care of bike riders, be they brand new or seasoned veterans!
Great quick service
Friendly and knowledgeable service from experts.
Very well services. -
The staff. The person working on my bike has a passion for mountain biking. Also the help when it comes to ordering the correct parts. The person placing the order understood in detail what was or needed to be done. When complete it was exactly that.
Good, solid service at reasonable prices. Friendly staff and a good selection of bikes and stuff. I recommend Josh and the Trek store to all my friends, regardless of what they ride.
GREAT SERVICE
Quality Products, Knowledgeable and helpful staff.
Cheerful and proactive

Great to work with. I moved away and had a Trek gift card and could not use it online or at a local retailer so it had to be used at a trek store. I called the store and they worked with me to order the things I wanted and allowed me to use my gift card over the phone and ship me my items