Customer Testimonials
Quality Products and Service
Both times I’ve taken my bike to Trek the customer service and help I was provided was top tier! Will continue to use this shop!
Staff are always helpful. I appreciate them answering my questions. They are willing to give helpful advice and tweak little items on my bicycles. They are good about helping me install items I’ve purchased.
Great customer service!
Service work always done very well and on timely basis.
surprised how fast the depreciation falls on the Trek bicycle.
Friendly and professional service. Staff truly knows bikes and I feel comfortable with their advice and recommendations. They make me feel a part of the Atlanta Cyscle community!
The technicians and salespeople were very professional, and I truly admired how I was respected.
I had a truly excellent experience at Atlanta Cycling Center thanks to Jan! From the moment I walked in, Jan greeted me with genuine care and professionalism. She took the time to understand my needs, patiently answered all of my questions, and made sure I felt confident and excited about my bike purchase. Her knowledge, kindness, and attention to detail made all the difference. I left not only with a great bike (in my favorite color) but with the peace of mind that I had made the right choice. Thank you, Jan, (and staff) for your outstanding service and support—you went above and beyond!
They work
Friendly staff, personal attention, knowledgeable.
Great service as always!
These guys went out of their way to get me serviced and back on the road for an upcoming ride.
A+++
Thanks for the quick and cheap replacement innertube for my bike. This was an easy side-quest!
From day one the entire crew was helpful in the process of purchasing a new bike, ensuring I have proper form/safety, and providing helpful trail recommendations. Lucas and Matt were awesome; I could not have asked for a better crew!
Gerry over at Trek Greenville was such a helpful rep. Came in and just saw the dude and knew I wanted to be like him and pick up a road bike. He exuded professionalism, swag and convinced me and the wife to get a road bike and dive into cycling which has been an itch I’ve had. A pleasant and informative experience from beginning to end. Thanks Trek and Gerry!
Quick service. Friendly. Fixed under warranty.
The people at Atlanta cycling Vinings are always friendly and helpful and knowledgeable
Variety of merchandise in bikes, accessories, and clothing.
Lucas was great in helping me find the perfect new bike and getting me setup on it when it arrived. Thanks!
Staff was friendly and knowledgeable.
Bill did an excellent job fitting me to my bike. He gave me suggestions on how to improve my cycling experience. With this fitting, it helped me improve my ride time and my comfort on my bike has improved as well.
I am a regular customer and have always received great and friendly customer service. I am currently out of town and had an issue mounting by bile to a borrowed Alpcour trainer. The skewer I received with the trainer did not fit my bike. After two texts Atlanta Cycling was able to determine the adaptors I needed and had them sent to me so that I could make use of the trainer for exercise. I would never have found the correct fittings without their assistance.
Name removed
I really appreciate Trek Store Chattanooga. I was in dire need to maintenance and repair my bike that I use to get around and they delivered. I appreciate their professional customer service and attention to detail on the needs of my bike. They were also nice when each time I came in close to closing time as it was the only time I can make it there. Thank you so so much!
Friendly professional employees. Will quickly address and correct repair issues.
Trek Bikes Tennessee (Chattanooga) set me up the day before the Chattanooga Waterfront Triathlon with a new chain (on an old worn cassette), and it didn't fall off during shifting! Thanks so much, Trek! My bike is a Speed Concept 7. I think it was Steven who helped me. I somehow managed to leave my chain at home, having only partially put my bike back together after a recent trip to Hawai'i.
Amazing service and great pricing!
The people are very helpful and friendly. The shop has everything you need for cycling from a variety of bikes to accessories to nourishment.
I like all treks bikes and accessories. I just felt like my bottle cage holder was a little too much money, but that's all right. It matches my bike
Atlanta Cycling provided thoughtful follow-up that made me feel valued as a customer. The service team solved my issues quickly and clearly explained the solutions. I enjoy going to this store because of the great customer service. Try them out, you will be glad you did!