Customer Testimonials
Very quick amd customer-friendly handling of the issue.
Very professional customer service. Bill and the guys at Trek Atlanta, Piedmont were super cool and helpful, explained my bike fitting process from beginning to end, answering questions along the way. Highly knowledgeable and down to earth relateability made for a great service experience.
Excellent, expert, speedy service. From fixing flats to truing a wheel and replacing a tire to full tune-up and rebuild of my antique Cannondale - I have been extremely pleased with the work the folks at Atlanta Cycling Alpharetta has delivered.
I am not an avid cyclist and don't know much about the equipment. The team that helped me was fantastic. they didn't make me feel like a fool for not understanding the jargon. I would highly recommend them to anyone looking for cycling advice and equipment.
The sales and service staff have always been very helpful and courteous any time I visit.
The service dept was very helpful as always.
Professional, efficient service and friendly engaging manner.
Our salesman Bay went out of his way to make our shopping and purchase easy. He made sure that we were comfortable on our new E bikes before we left the store. He helped us load them up into a trailer, making sure they were safe and secure.
Friendly, helpful, knowledgeable service.
I loved the customer service, the people were so helpful.
Very fast and knowledgeable service. Friendly guy also
Knowledgeable staff, Robert was able to answer all the questions I had.
Great service and support. They helped me with my new e-bike and provided excellent service and communication.
I appreciate the flexibility in being able to work in maintenance for my bike, and how friendly and helpful everyone has continued to be at this store.
Matt in the Vinings location was our salesperson, and he was wonderful. Helpful, knowledgeable, engaged, and present, he was exactly what we needed to make a great purchase. I've had my bike about ten days, and I couldn't be enjoying it more. It fits my needs perfectly. Thanks to Atlanta Cycling for a great experience!
These guys are super friendly and go above and beyond when it comes to servicing your bike. And they will prioritize your work order if you’re caught in a bind.
Very pleased with the professionalism and expertise provided by Steve.
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Quality products, friendly and professional service. We have a Trek mountain bike and just got a 20 inch kids bike and absolutely love it - our son is 6 and can use the gears and hand brakes no problem, including on some big uphills. The bike feels sturdy, well made, and will last for his use and his siblings. Customer service at the Trek store is always top notch.
The availability of bikes and accessories! The staff is beyond friendly! Thank you!
Knowledgeable staff - very friendly -
Great shop!
From the time I arrived, everyone was so helpful and informative and the guy assisted me with riding a bike again. They provided water to my great aunt and even installed a product I purchased for my bicycle. I definitely recommend. I was amazed!
Great service! Incredible staff. Will always come back.
Fantastic group of guys at this bike shop. Atlanta Cycling Duluth this such a top notch bike shop with all the right equipment needed for your discipline whether it's Mountain biking, City riding or Road riding they even have Electric bikes.The service area is first class and so helpful and knowledgeable. I HIGHLY recommend Josh in service. This young man has help me on so many occasions and you won't find a more honest,up front and highly knowledgeable service technician. You can tell he loves his craft!
The repair staff is amazing. They make sure our son's race bike is in tip top shape and stay in constant communication with us as they determine needs for the bike. Highly recommend.
Such great and welcoming service here!
The quick turnaround was invaluable. I needed two new tires. Rather than put the service to the back of the line they were able to address the tires in short order and I made my weekend ride. Always a pleasure to do business with Matt and the gang.
The salesman was helpful in choosing a bicycle for my granddaughter. The team also did a nice job installing the accessories on the bike.
Great service, the lady in the office helped with all questions and even helped loading the bike to my car.