Customer Testimonials
Like the staff and how friendly they are! Like selection of goods at store from bijes to accessoriesx
Quality product, fair price and good customer support.
Matt was great to us as always! Really appreciate the great service he provides.
Thanks!
Name removed
Really appreciative of the knowledgeable staff. I worked with Matt to buy my first road bike. He was patient, worked to understand what I wanted out of my bike, and matched me with exactly what I needed.
I am an older cycler, only riding for about 18 months. I've struggled with getting comfortable on my bike. They took the time to talk to me then offered some options for a new seat. I installed it on Saturday night, then went out for a 30-mile ride on Sunday. The new seat was great. Unlike the seat that came on my Trek, this one actually fit me. Note, they did this late on Saturday evening even though (technically) the store had closed. I never felt rushed. They were very informative. I would definitely recommend.
Loads of information. Very knowledgeable staff and friendly.
In 2025 I still appreciate a retail store and professional staffing when deciding to make a larger purchase such as a bike. The process of ordering a bike through the shop was easy. The staff is knowledgeable but not pushy. I've had the bike a few days and have enjoyed it! When the bike eventually needs a tune-up it will be convenient to take it back to the local shop.
Friendly staff. Knowledge and helpful. Had a great experience
Excellent service! I appreciate it.
The salesman knew what bicycle was correct for my needs. The salesman/ technician who fitted me for my bike a week later was terrific.
Knowledgeable and patient service, good prices and recommendations to suit my needs.
Good job fixed problem
I like the maintenance free for life
Great service guys. My name is Pierre. I am a very long time customer with yo and I appreciate it. Y'all guys from fixing my bike tire and my gear shifter in my cable Josh, an Justin i appreciate you guys from fixing my bike. Thank y'all so much. I love y'all guys, and you guys are the most decorated hard workers at the store.๐ฃ๐ฃ๐ฃ๐ฃ๐ฒ๐ฒ๐ฒ๐ฒ๐ฒ๐๐๐๐๐
It was super easy. Everyone was very helpful. I got great value for my money. The repair was completed promptly and before the scheduled completion date!! Luke is great.
The staff is friendly, knowledgeable, and genuinely sincere in everything they do.
I feel welcome when I walk in the door.
I have two bike shops in close proximity: Cycology and Cartersville Bicycle Repair.
I have no issues driving 25 to 30 miles and for my bikes to be serviced
Super friendly, great advice, has been my "go to" bike shop for over 12 years. Expert service, done quickly, at a fair price. Though I am not in the market for a new bike at the moment, if I were, I would be buying from these guys. Great sales from time to time.
Kevin was the best! he was helpful and friendly!
Great selection and service
bikes are good, service is better
Ansley Cycling is the best place to go for anything bike related in the city. Very knowledgeable and nice team.
Staff is amazing at the store in Knoxville. Aaron and everyone else has been a huge help in getting me into cycling. As a novice they helped explain everything and make me comfortable.
Friendly. So helpful. Knew what they were doing.
Steven did a great job explaining everything he did as well as what I need to check out before and after each ride.
Also Heather did a great job helping set my bike up when I bought it.
Great service, friendly, good prices, great to have you close.
Sales Rep Richard Waggoner with Atlanta Cycling Duluth did an excellent job with the customer service during the decision making, communication (text-phone), ordering, setup and final purchase of my 2025 Scott Addict RC10. Richard attains the knowledge plus with a smooth approach of sales. The transition of the purchase was very smooth. As with all purchases at Atlanta Cycling, Richard also helped with the final fitting of my bike. I would like to thank Atlanta Cycling Duluth for the excellent team that works there, customer service and Richard for his professionalism during my purchase. Thank you.
Todd Abercrombie
06/14/2025
Service was fast and friendly
Great service
great fast service!

Trek Chattanooga always goes one step beyond my request. I went for a bike lock and got it installed ! I also had a service request and they measured my fit on the bike.
Love you guys.