Customer Testimonials
Lots of options to choose from. Staff is very friendly, knowledgeable, and helpful.
Merchandise, prices, bikes
Good people and friendly service. Have bought 2 bikes here and multiple services on all of our bikes.
Customer service to tier
Nice staff
Great service! THIS IS MY LOCAL BIKE SHOP!
Quality and professionalism
Great Bikes and service to match.
Mary and Chris were awesome! They were so knowledgeable and did a great job setting up my bike.
Good people. Very helpful
Friendly knowledgeable staff large selection. Great bike repair
Staff very helpful, great selection of bikes and gear.
As usual great service, great people. The new store manager Eric is very nice. Trustworthy and quick to get you rolling again. Richard is the best.
Ryan was awesome. He did a great job of showing me how everything works and pointing out options and accessories.
Great customer service!
Ryan was extremely knowledgeable and a pleasure to work with! He made the purchase of our bikes a very good experience and we couldn’t recommend the Knoxville Trek store enough!
Everyone is friendly, helpful, knowledgeable.
Very professional willing to educate you on everything take time explaining things to you
100% would eat here again
Everyone was friendly and helpful. I had bought my bikes many years ago and they still honored the lifetime service guarantee I had received when I originally purchased the bike. Thanks.
Matt is the guy!! Very knowledgeable. Bought 3 bikes form him! Friendly and on the ball! Love the Trek and Aventon brand.
The service team is always kind, thoughtful, and makes the whole experience super easy. First it was Skylar, and now it's Michael. And I love how they make themselves available for questions via phone or the store's SMS service to help us navigate repair decisions. Two thumbs up!
Always have what I need and do services quickly and more importantly they do them right.
Highly knowledgeable team - both on the sales floor and in the shop. Patient about explaining the nuances of bicycle construction, components and maintenance - very encouraging when making a purchase in excess of $5k. Sensible approach to sales - no pressure but logical steps. Overall, the team at Ansley Atlanta Cycling has the customer and the customer experience in mind - the most important attributes for a local bicycle shop!
Personal service and expertise!
The staff are amazing - friendly, helpful & knowledgeable!
Great service and knowledgeable staff!
Consistent excellent customer service.
The staff by far are friendliest and they look out for me!
Just awesome! Thanks