Customer Testimonials
Matt was great! He listened to my issue and then helped solve the problem.
Fast and friendly
Excellent customer service and great product selection
Super staff who helped me find what I needed quickly. Great attitude
Great service, high quality work, really nice people. Best bike store I have ever used, and I have used lot over several states and Canada.
They are awesome.
The two gentlemen who helped me this week were fantastic.
The maintenance services I received were top notch. Good value for the cost and done extremely well.
Customer service is wonderful, and they have a great selection of bikes and accessories.
Service staff friendly and very professional.
Great experience. Matt Coy is awesome, even if he looks a little funny.
The staff is super helpful, knowledgeable and friendly.
Great product and service was very professional and friendly
This guys at the service department are professional doing their jobs
Friendly service.
The Roswell location service technician in the repair section was extremely courteous in addition to addressing my repair issue in a timely manner. After assessing the situation he made recommendation to solve my issue. The repair was done in a timely manner and now my son is extremely happy to be able to ride is first bike with confidence. Highly recommend Atlanta Cycling in Roswell and will definitely return to buy bikes in the future.
PS...an AC representative who i first called in another store guided me to the Roswell store given they have a decent repair facility.
Five Stars *****
Great communication and helped me out immediately coming into the store. Speedy process and very friendly staff!
Very friendly and knowledgeable.
Friendly, knowledgeable, and helpful staff. I had an issue with a tire installed at a different bike shop - they fixed it and gave the bike a tuneup, free of charge. This is our family’s fourth bike purchased from the shop and will return here when it’s time to upgrade.
Friendly, reliable, good quality!
Always great service at the store. Arrived to the store 5 minutes before closing to pick up my girlfriend's bike and they stayed around to let us test ride the bike and got the kick stand and other accessories installed for us. Couldn't recommend this store enough to others interested in buying a bike.
EXCELLENT service by everyone, from the staff that come outside to assist in getting my bike off the rack to the guys in the service department. One of the best customer service experiences I have ever seen---if not the best.
Feels like home. Matt, Kevin and the new kids are so fun and friendly. I learn something new every time I stop in. Thanks to all for being so friendly and approachable.
Excellent customer service from knowledgeable staff!
The warranty guy fought for me and went above and beyond! The work done on my bike was great.
Customer service is top notch, your service techs as well as the sales team are all wonderful. Wouldn’t want to buy a bike anywhere else.
The team at the Trek store in Chattanooga are at the top level!
Always helpful and very professional.
It is a pleasure doing business there.
All the best, and keep up the great customer service.
Name removed
All of the sales personnel were very informative and helpful with me choosing the bike I needed.
TJ is very knowledgeable and answer all of our questions.
Michael did a fantastic job answering all my questions and displayed outstanding professional salesman character traits - listening, answering thoroughly, non-intimidating, and personable. He took time with me and helped me feel at ease about the purchasing and order process.
The Trek team is focused on delivering great customer service. I’ve been very happy with their communication skills, tech knowledge and desire to make a bike as the best it can be per the customers dream and budget ..