Customer Testimonials
You folks are friendly and helpful.
Friendly, efficient, and work performed right away without an appointment!
The staff was incredible last weekend helping me with my bike! I couldn't be happier with the service I received. Thank you!
No wait, very polite, repaired tire quickly, decent price.
The guys at the Trek store in Greenville SC were very professional and and worked hard to get my bike back on the road after my derailleur hanger broke.
Great customer service, friendly and flexible
Very knowledgeable, took time to answer my questions, had my best interest in mind
Excellent Trek bicycles and outstanding service, my bikes are always repaired in short order when I need them to be
Products and services are awesome
Customer service has always been the most helpful to me!!
Great staff. Exceptional service.
Wonderful service and friendly staff.
Very personal service
Great service and friendly people, have purchased a number of bikes and they stand by their product and service.
People are awesome!
I came in to ask a question and they were able to take my bike right away and it was assembled and ready for race day! Made my race day prep so much easier.
Expert riders. Willing to listen to customer desires and not oversell services or products
I was impressed with there service department. Most repair shop (bike) talk well, but they don't repair your bike well. that didn't with my experience with Trek.
I'm new to cycling and brought my bike in repair. Steven could not have been more helpful by recommending and ordering the part I needed and scheduled a quick service appointment for the repair as soon as the part arrived.
Thanks to Steven you've got satisfied and hope to be long time customer!!
Great service and quick turn around time!
Kevin was great
Great bike shop
I have using them for 35 years
Service as incredible. Ryan helped us feel comfortable. Our daughter felt comfortable and we bought her a bike, helmet, a bell and some lights
Great service
Very helpful and professtional...
From sales to service the staff is professional, knowledgeable, and friendly.
I was so pleased at the above and beyond service I got when I came in to buy a rack for the back of my bike. It was installed, my chain put back on and oiled, and they even came out to check on my car rack. I love this store!
Excellent customer service. Very friendly. Listens to customer problem. More than happy to provide customized fix. I would recommend others to buy their cycle here
The entire staff was incredibly helpful and incredibly gracious 10 out of 10
I’ve had my bike in twice. Both times the issue was fixed quickly and for a fair price. I’m really glad these guys are close