Customer Testimonials
Outstanding group of professionals to work with!!! They know their products very well and give great advice!
Love the store and the people that work there. Great products, great technical people. Incredibly helpful!!!!!
Very professional and timely service!
We traveled from middle Georgia because AC was one of few who spoke of big inventory online for road bike enthusiasts.
The team was great! Sailor met us at the door and immediately seemed interested in helping rather than selling. He asked a lot of great questions and gave helpful answers. He was able to show us a CHANDI in stock and work a deal that allowed us to get it and take it home that day with few modifications.
This was their new location. They are still getting their inventory built back up from the move. We look forward to visiting again when we are back in the area.
General helpfulness and good information. Listened thoroughly to my needs and advised appropriately. No unnecessary pressure or upsell.
You go in they greet you whether they're with a customer or not they still acknowledge your presence when you come in any question you have they have an answer for you great knowledge of the product that they're selling anything they can to help you that's what I like in a business they will always have my biking business
Fit me into their schedule for quick turnaround on service.
We love Trek! The staff are the best!
very friendly staff, know what they are talking about and great with meeting riding goal setups.
Staff was very nice and helpful. Service was quick.
Super helpful staff- you can tell they care about the cycling community and the customers.
I really appreciated Vince stopping what he was working on to help me with a flat tire I got while out riding. I’ll definitely be back.
Great service and nice location. Everyone was helpful, kind, and attentive. Thank you!
I have been a Trek fan for decades. This location was friendly, knowledgeable, and cooperative. Everyone was encouraging and helped each other make the sale. Great environment and experience.
Excellent customer service, especially regarding bike fit.
I have had Trek bikes for 30 + years and recently baught a new Trek Dual Sport bike to upgrade from my old 1990s Mountain Trek 800
I love the new bike and the people at Atlanta Cycling were very knowledgeable and took the time to help me get what I wanted
They are always helpful with questions and getting adjustments on my bike and I recently took my old Trek 800 in and they took it back adjusted the gears and helped me get it to good riding condition
I have recommend and would recommend Atlanta Cycling to anyone looking for upgrades or a new purchase they are great
Thanks AC
Workers are quickly able to solve problems and implement solutions and they are very friendly.
super supportive and friendly staff!
Gerry is a great rep for your product and a great technician. I also like Alex (Alec?). They were both very knowledgeable and helped me find the right bike. Give them a raise!
I have enjoyed my bike. Thanks...
Fast, friendly service with a continuous desire to improve products and services.
Mary was very knowledgeable about the e-bikes we had purchased. She kept in touch with us throughout the process from ordering to pickup.
Friendly people, quick service. your people know what they're doing.
Friendly staff and part availablility
Great Service, great products and excellent customer attendance by sales representatives
I went in looking for a Fuel Ex 8 but Bradley show me the Fuel Ex 9.8 — I wasn’t sure if it would be the right fit for me or worth the investment. Did order one and it came in the before going on a big ride.
Took it to Bent creek in Pisgah and I was completely blown away. The bike handled beautifully smooth gear changes, excellent suspension, and a super comfortable ride even on rough rocky trails.
Bradly and Kevin at Trek Spartanburg was super friendly and super helpful. Got a text notification saying bike was ready 30min before store was closed. I went in and got the bike adjusted and fitted to the bike. Even though it was after store hours They answered all my questions and made sure the bike was ready to go. Their customer service was too notch.
I’m so glad I give it a shot, it turned out to be one of the best purchases I’ve made. Highly recommend both the bike and the team at Trek Spartanburg SC!
They provide excellent service when dropping my bike off for repairs. Quality mechanics that keep my bike rolling.
I needed handlebar tape for my Emonda SLR 6 and Michael was very courteous and helpful. I look forward to working with him in the future.
Michael was very helpful and a great customer service
Friendly staff, excellent service department!
I like the fact that they take the time to listen and try to understand and identify the problem that you are bringing your bike for repairs. In my case they actually diagnosed that it was an issue with my chain rather than a bottom bracket issue as I thought it was, which saved me a significant amount of money.