Customer Testimonials
Everyone is professional, knowledgeable and very helpful.
Great people and great bike brands.
Very knowledgeable staff and everything you need for biking!!
Friendly, did the job quickly.
great service and good products available
Great support - Clay, Windsor, Mary - thank you !
We love our trek bikes and we love the service we get from Steven even more. Everyone in this store is very friendly and knowledgeable, so much so that we are buying 2 more bikes
Knowledgeable and willing to explain things. Completed on time and for a reasonable price.
Bradley and Kevin were a great help to me. This is my first transition to an eMTB, and naturally I had many questions. Both were full of tips and knowledge they were willing to share. With such a big purchase, they made the process easy and never made me feel rushed.
Michael was excellent is helping me choose a bike.
Employees are all very knowledgeable and helpful. They give great suggestions and recommendations based on my personal riding needs and wants.
Always friendly and helpful!
Been riding Trek bikes for many years. Don’t know of a better bicycle. Spartanburg store has a couple of great guys that service our bikes and provide great support with accessories and knowledge of products. Couldn’t be more satisfied with Bradley and Kevin.
Good people, good products
Very friendly and helpful staff!
Great service
Adam and the guys at Trek took care of my issue that I could not figure out! Trek corporate helped out as well! Great people and a a great company!
You have good customer service and quality products.
Attentive, personable, and knowledgeable hands-on customer service was what truly stood out when I stopped in to check out the bikes. The store is obviously well stocked and equipped to meet the needs of a serious bike enthusiast, whether looking for a new bike or needing service for an existing ride.
Courtesy, timeliness of repairs. Expertise and knowledge
Friendly, knowledgeable, good service !
Wonderful and knowledgeable experienced individuals. Service at AC is awesome.
Knowledge of the product and Customer Service, all epployes look friendly and they work like a team.
Service tech was awesome.
Very professional and knowledgeable on what he was doing.
Also very detailed.
Thanks!
Great work as always.
Trek is awesome
Great support both with the sell and service
These folks really try to help and not just trying to get you out of the store. Very experienced and knowledgeable technicians that look out for you and not trying to just over sell.
The folks at the Trek store are friendly and knowledgeable. Trek offers high quality products. I’m always pleased with my purchases there.

I was very satisfied with the customer service I got. The quality of the bike is beyond anything I expected. Very happy with the transaction. Very happy with the price. I can highly recommend the Aventon adventure 3 fat tire e-bike.
Mary and the guys at Atlanta cycle go far beyond the call of duty with service.
You will be happy !!!!! Trust me.