Customer Testimonials
Just moved to Powers Ferry rd from Roswell needing a new bike shop as myself and my wife both ride and so dropped my bike in Monday and was greeted & served instantly.
I was concered with a shimmy in rear ( we hadnt ridden in months ) and thought either i was unsafe or it was my HUMAN balance that was off due to my age!
Eddie found dry rot in the tyre ......but suspect im not far behind.
new tyre and brakes same day !
FIRST CLASS
and a nice store too.
UKBOB WRFG 89.3FM
: )
Very friendly! Fair prices. Always opens the door for me!
After walking 45 minutes from UTC to the bike station in the CARTA bus barn near the aquarium to find out the Chattanooga installed bike station is dilapidated. By then walk about 30 minutes over to the Trek store knowing they could help me. Want arriving they saw my issue and they jumped on it right away they're very friendly very helpful and I plan on going to them again even though I live in North Georgia and eastridge bike shop is more convenient but they're not the par as far as customer service as the Trek store is on the North shore
I like the team there. They know me and my bikes, and are always responsive in helping meet my needs. I'm sure I'm a pesky customer but they never let on.
Good service and no surprises as to costs.
I’m really enjoying my Domane. The staff at Trek Chattanooga are great! Service is top notch from front of house to back.
Good store, good people, good new location.
The people that work there
Great service from the team. I was looking for clothing and the staff was very knowledgeable and prices were good. I’ll be back. Love the new location in Roswell too!
The guys were really nice. Ryan didn’t make me feel like he was just making a sale. Really helpful and encouraging.
Very helpful staff, friendly and knowledgeable.
The Spartanburg Trek store has the things I need at great prices and the most knowledgeable employees ready to help…the best ….
Gene Pennell
Trek went above and beyond to help get our bike in and ready for a big race. Everyone was helpful and kind.
They are so accommodating and responsive and it's like an amazing trip home and they make me feel at home every time I go there
Full service!
Stephen is the man.
Quick. Friendly. Price.
Trek and very helpful and friendly service.
Great service at drop off, great service at pick up. Thank you Team Atlanta Cycling for taking care of my 20+ year old Motobecane.
Everyone was extremely helpful and friendly. They worked with me to make sure my bike was the right fit, dialed in and exactly what I needed. I also love the warrantees on products. The environment felt like family and friends. without the pressured up sales. Emails and text have been sent to check on my growth with the bike. It feels personal and the attention to detail is appreciated.
Excellent service and quality.
The staff in the bike repair shop are both highly competent and very professional. Although we have lifetime free basic servicing, they refuse to accept even tips.
Knowledgable and personable employees.
Great service and selection of bikes!
The knowledge and expertise of the service I received.
Knowledgeable and courteous staff. Good quality work.
Products, services and work were great!
Takes great care of my bike and me as a customer. Excellent bike repair too.
Personal, accurate and informative