Customer Testimonials
Great bikes, great service when needed
Prompt and knowledgeable customer service.
Technical expertise.
Reasonably extensive inventory.
Very friendly and knowledgeable staff.
Great customer service
The staff was very knowledgeable and helpful in guiding my decision of the best bike that would fit me and my riding style. Bradley the store manager was very respectful of my budget and was able to have a new bike ordered, delivered to the store, and put together in a reasonable time frame. He took the time to set me up on the bike and made sure I was 100% satisfied prior to me leaving the store. The shop mechanic did a great job of putting my bike together and took great care in adjusting everything prior to me showing up as to not waste more time then what was needed. I am truly satisfied with my new bike and have begun to ride the trails that they suggested I should try out. Thanks for the wonderful experience!!
Great experience buying my new bike. Matt was incredibly informative and helpful. Took my bike on it's first ride this morning. Thanks Matt!
Excellent staff!
Great service
I visited different cycling stores in the city before bringing in my bike for service to compare prices & quality of accessories, tires, and labor, and I felt that I was paying a very fair price for my tire replacement and tire pump, while also getting good advice about using and caring for my bike.
Stephen is a great bike smith
Great store! They really do service right.
The Team at Trek Greenville is always incredibly helpful.
Good customer service!
Bike tune-up and pro clean-up made an incredible difference in my bike and riding! Quick service along with Michael’s helpful advice are most appreciated!
Products & services are great
They fixed my wife's bike while we waited. Very friendly and knowledgeable staff.
Great staff, very knowledgeable and friendly. Good assortment of products as well. Highly recommend.
Competence and timeliness
Very professional and knowledgeable
Always friendly and prompt.
Everyone at this store is so helpful!
Very happy with the product but more happy with the service and the people you have working at your locations great group of guys enjoy the Saturday rise. Will definitely recommend anyone that’s getting into this sport to go and meet you guys in person to have the same experience that I have.
Chris and Vince were super knowledgeable, friendly, and helpful without being pushy! You dont see that often in salesmen. Very pleased.
Gerry is very knowledgable about bikes, and cycling in general. He listened to how we wanted to use the bikes, and then matched us up with the right models.
One minor complaint about the computer on one of the bikes. The strap that attached it so the handle bar broke. Not a big deal until we found out that it's molded to the housing of the entire computer, and so the whole thing has to be replaced. While it's covered under warranty, it's now on back order from the factory. Love the bikes tho.
Also the techs we've worked with to give them a 6 month check-up are great as well.
Shop service is hands down the best around. Stephen's bicycle mechanic skills are seond to none.
Friendly and informative staff.
Limitless... ill had my mountain bike for over 20 years..
Bradley took time Togo over several bikes with me. And went out of his way toget me into the bike I wanted
Great service and knowledge about bikes and bicycling in the upstate. Consider seeing Bradley, Kevin and Josh when you have cycling questions or needs.
Number 1 staff, knowledgeable, personable, understanding and can explain at all levels Great product choices!!! We do not have a bike shop in Canton so we travel to Duluth where we purchased our bike years ago. Lifetime bike checks. Will not go anywhere else