Customer Testimonials
Great customer service!
Ryan was extremely knowledgeable and a pleasure to work with! He made the purchase of our bikes a very good experience and we couldn’t recommend the Knoxville Trek store enough!
Everyone is friendly, helpful, knowledgeable.
Very professional willing to educate you on everything take time explaining things to you
100% would eat here again
Everyone was friendly and helpful. I had bought my bikes many years ago and they still honored the lifetime service guarantee I had received when I originally purchased the bike. Thanks.
Matt is the guy!! Very knowledgeable. Bought 3 bikes form him! Friendly and on the ball! Love the Trek and Aventon brand.
The service team is always kind, thoughtful, and makes the whole experience super easy. First it was Skylar, and now it's Michael. And I love how they make themselves available for questions via phone or the store's SMS service to help us navigate repair decisions. Two thumbs up!
Always have what I need and do services quickly and more importantly they do them right.
Highly knowledgeable team - both on the sales floor and in the shop. Patient about explaining the nuances of bicycle construction, components and maintenance - very encouraging when making a purchase in excess of $5k. Sensible approach to sales - no pressure but logical steps. Overall, the team at Ansley Atlanta Cycling has the customer and the customer experience in mind - the most important attributes for a local bicycle shop!
Personal service and expertise!
The staff are amazing - friendly, helpful & knowledgeable!
Great service and knowledgeable staff!
Consistent excellent customer service.
The staff by far are friendliest and they look out for me!
Top of the line bikes and customer support was top notch. Keelan did a great job explaining the capabilities of the bikes which helped me make an informed decision. I’m stoked about the bike I choose. I’m finally Trek owner! Thanks Keelan for all of your help.
The mechanic friendly and helpful.
Very knowledgeable, great customer service. HIGHLY recommend!!
Extraordinary customer service!!!
Very friendly and helpful
I didn't buy my bike at Atlanta Cycling, but I have it serviced there. The people at AC do excellent work and treat me as if I did buy my bike there. AC Vinings is my first choice for anything Cycling related, and I would recommend them to anyone who listens.
Phenomenal service as always. Stephen is the man.
The best part of Atlanta Cycling is that we can trust they know what they are doing! My son’s bike is handled with expert care and I always know their work can be counted on.
Keelan, that assisted me with my purchase was great to deal with, super helpful and friendly. I would recommend him to anyone looking for a bike
Fast service and bike rides like new again. Thank you guys.
Each time I've been in the Knoxville store, the employees have always helpful, knowledgeable, and friendly. That is what will keep customers like me coming back.
You know bikes and I trust your advice and work
Great selection and knowledgeable staff
I enjoy all the staff, always ready to great me and help me, unfortunately my bike rack is on the back of my camper, and I had to take my bike to the shop, it was hanging out the top of my convertible, before I parked a guy was there ready to help me get it out, Thank you to the Bay and there was another young man that helped me , but all of the staff are great.
thank you
Maribeth Fulbright
Ryan was awesome. He did a great job of showing me how everything works and pointing out options and accessories.