Customer Testimonials
Knowledgeable and great service!
Best bike mechanic in town.
Quick and expert opinion.
Great shop service with mechanics who move heaven and earth to serve their customers.
Dope service
Nice selection in store and very friendly and helpful staff.
Customer service was excellent. Richard guided and was very helpful throughout the process.
Friendly, knowledgeable and helpful staff.
The people we kind
Aaron from the store was super patient and helpful in helping me learn more about mountain bikes and making sure that I had selected the right model for my budget and interests. Really appreciate the time he invested in helping me make a great decision.
Good customer service
The service and people
Great customer appreciation and service.
Staff is friendly, knowledgeable and professional. Always feel like I’m being taken care of.
Friendly, Helpful, and Accommodating. Just what you need in a business you trust with your investment!
KB
I'm very impressed with the staff knowledge and willingness to explain everything. I truly enjoy my new bike and will use this store for my future needs.
Exceptional customer service
Always friendly and knowledgeable of your bike
Everything!
The Trek Service department goes above and beyond for their customers. I had a situation where the home office sent the wrong part to fix my bike. In order to get me back on the trails ASAP the service technician Justin took a bike off the floor in order to get me back rolling and made what was my issue his issue. I could not appreciate this more and they earned my business for life. I will not take my bike anywhere else!
Professional and knowledgeable people that are very helpful and easy to talk to. We did not feel pressured in anyway.
The gentleman that sold me my bike was awesome.
The staff was extremely friendly and helpful
Always Great Service!
Customer service was outstanding! They listened and provided sound advice that led to me making decisions that day instead of a few days later.
Everyone is very courteous and knowledgeable. Very quick with maintenance also.
In particular Mary from the Roswell store was great with her follow up communications. She was knowledgeable and fielded my questions promptly.
It was a great experience.
Absolutely A++++. Vince was so helpful. I'm so happy I bought my Domane from them. Thank you so much for being customer centric. I appreciate you.
Super friendly staff. They took care of my tire on the spot. Great prices too.
Fair, objective and provides options to fix the problem. Very knowledgeable and pleasure to talk to. Friendly and he knows his stuff!!!
That’s the store I buy the bikes I ride