Customer Testimonials
Quality products and store employees are knowledgeable, helpful and friendly
Timely bike maintenance. After replacement of drive chain and rear wheel drive parts bike shifts gears much smoother especially noticeable when starting uphill. Enjoy looking at new bike products in showroom and helpful info on new technologies.
Excellent customer service and after sales service. Salespeople are very knowledgeable and helpful. Went to great lengths to ensure we had the correct size and type of bike for fit my grandson.
Services staff have been very friendly, informative, and accommodating
Always great at Greenville Trek!
I love the personalized service I get at your store. Your associates know me by name and always seem to have my best interest in mind, whether that means doing some high-end maintenance on my road bike or telling me that maintenance can wait because everything is still in good shape.
When I brought in my son’s bike that ended up being not repairable, you were able to sell me a used bike for less than what a repair would have cost.
Your associates listen to what I want to do on my bike and make recommendations that meet my goals.
Knowledgeable staff. Prompt service
Knowledgeable, friendly, good customer service. High say/do ratio.
All the guys were super friendly in the store and took great care of my bike. Very genuine and knowledgeable people, we will definitely take the rest of our bikes to them to work on.
What a great experience. Staff took time with me, fitted the bike properly, answered all my questions. I didn’t buy at my local Trek store as they didn’t have the bike I was looking for, but in retrospect, I’m glad they didn’t because the staff at Atlanta Cycling was incredibly knowledgeable and helpful. It was a great experience, and I would recommend this store to anyone and everyone.
Nice & helpful staff
Lester was extremely helpful and polite. He explained what the bike needed in detail and delivered within a couple of days! Will definitely be back.
Very friendly atmosphere everyone is great. Gives great customers experience.
Staff knowledge and attention.
Quick and fast! Super helpful!
Excellent service. Cordial and courteous staff.
Great services and great products very strong team
Thank you guys!
The staff was very friendly and helpful. It was a wonderful experience buying my bike there.
Quality work and they go the extra mile for the customer.
Everyone was so great and kind and went out of their way to help me. Five stars!!
After buying my Checkpoint, I decided to have an upgrade of carbon wheels installed, the staff at the shop was very helpful in all aspects of the upgrade. I was especially pleased when they were installing my new wheels when one person stopped the other person jumped right to complete the job. They would double check behind themselves continually ensuring your bike is in top notch condition. When they were installed my new wheels I pointed out a couple of concerns with the bike, they jumped right onto that. Everything worked beautifully on the bike. My three month old bike was like riding a new bike again with carbon wheels. The whole staff is very knowledgeable and willing to share there information with you. Great group of guys.
JCH
Savannah, GA
The employees here are helpful and friendly, and the service is quick.
Very helpful and friendly staff!
Friendly and helpful
Excellent customer service and friendly staff.
Matt is amazing. Took time to explain everything to us and make sure we understood all that he serviced ,and possible future repairs . Service is always the best . Thank you Chattanooga Trek !
Tech know there bikes and everything is correct on my bike from sizing and the operation of it
Great staff and customer service...I'll definitely be back!
Very great customer service. Makes me look forward to riding.
great team - super straightforward and helpful. bike came back like new. thanks!