Customer Testimonials
Great service and advice, great talent at the Duluth location.
Both Luke and Jessica were very helpful in getting my bike back on the road. They were also pleasant to deal with.
Everything.
The customer service is A+
Level of experience and knowledge are superior
This place is great and everyone who works there is very helpful.
The customer service, the expertise, the timely manner in which they got my granddaughters bike fixed! Awesome! A 10+ all around
The quality
The service team was very helpful and got my bike back to me faster than I expected.
Friendly, knowledgable, quick turn around. Thank you!
Polite and thorough service!!
Staff has been beyond helpful both times I have been in now. Jessica took the time to write down some routes and groups to explore since I am new to the area.
THE BEST PRODUCTS, SERVICE AND PEOPLE!
Great team. Helped me find my new bike. Thanks guys!
The professional attitude, the product knowledge, and the desire to help you.
Great staff
I love my new trek fx2, the construction and design are great. This bike far exceeds my expectations, the ride is the most comfortable I’ve ever experienced on a bicycle. I would highly recommend this bike if you are looking for a comfortable and reliable bike to just ride around town or on country roads.
Bay was extremely knowledgeable and helpful. He helped me find the bike that was best suited toward me and my goals. He presented me with different options, helped me test them out and then ultimately fit the bike I chose. I would not buy a bike from anyone else.
The people is very friendly
Best in-class service team in the industry
Were able to help me get all the parts fixed on my bike and got it ready in time. We’re very helpful and very knowledgeable.
Great experience buying my Electra Townie Go here. Chris was awesome-very knowledgeable and not pushy. I look forward to working with them to service my bike as needed in the future.
Very friendly and knowledgeable staff.
I am excited to use my Trek bike. Mary H. was awesome! She asked and remembered mine and my wife’s name. She is the reason I bought my bike. Also, the color bike I wanted was in a box, and the service guy put it together in less than an hour. It was worth the hour and a half drive.
After almost 4 years of avid use my Trek Rail developed an intermittent electrical issue. Chris took the time to troubleshoot and diagnose the problem. He was honest and kept me informed during the repair process. Thanks!
Knowledgeable, professional, on time service!
They are great
Exceptional service and great customer care.
Top notch bikes & excellent , professional service for. Trek Greenville.
Quality and the helpfulness of store associates
Awesome staff and service!