Customer Testimonials
The technician was very pleasant and helpful. The tuneup was done quickly.
Sehr hohe Fachkompetenz
Immer sehr freundlich
unaufdringlich
Top Preis Leistung
hochwertige Produkte
Whenever I bring my bike in the staff immediately diagnoses the problem and usually has it fixed within a day. Everyone is friendly n accommodating. Edgar is really great with any repair and Greg is very helpful too and both Guys are really nice. Very satisfied with the service. Jeannie
I judt have never had bad experience with anything I needed.
Great selection of products. Friendly and knowledgeable people. Fair pricing.
Very personal, patient and helpful.
Staff are very knowledgeable and happy to help
Was at the expo last night and staff were very helpful!
Can’t wait to ride my new Trek e-bike
Service was great but I felt the price was a bit too high.
Service team was very helpful and friendly!
Expertise on bikes.
The team at the Peoria Trek store we extremely helpful and kind when my 3 year old soon had interest in a bike. Amazing staff, made it a perfect experience.
All the staff so friendly and helpful I needed a tire replaced and a tech was just coming back from lunch break as I was talking to Ricardo about it and he said he could take care of it right away so we didn’t have to come back 10 minutes later we were on our way! I won’t shop anywhere else you have earned my business for life have purchased two bikes and multiple services for the bike and about to buy my wife a new FX. No recommendations for improvement all in all a great experience.
Friendly, helpful, knowledgable staff.
I've been dealing with Bike Barn for decades... wouldn't go anywhere else!
Your friendly customer service and warm and welcoming atmosphere are a big part of the reason I keep coming back!
Awesome place!
Reasonable pricing for service and the staff is amazing!
Team was super friendly and was super helpful in helping me select a bike. They let me test-ride bikes, and gave me tons of information. The bike itself is top-notch, and rides like a dream.
Walked in with a flat tire on my bike , they fixed it right away and I was on my way. Thank you for great customer service
Both store employees were very knowledgeable, friendly, and helpful.
Friendly, efficient service!
I worked with Tom the story manager and Heath one of their service technicians. Both were very knowledgeable and eager to help me keep my bike in top shape. I'm a 6K+ miles/year biker on the road and on the MTB trails and I ride my bikes hard. I trust these guys to keep me going - as fast as possible!
Knowledgeable and very friendly staff. Communication was excellent and time taken to go over bike at delivery was fantastic.
Sehr freundlich und kompetent.
Macht weiter so👍
I love being called by name when I walk in the door and love that they are patient with my questions and indecision
Employees were very friendly and customer-focused, especially the woman working on Thursday. I was in a jam, needing a spoke replaced, and a specific type at that. She asked me when I needed it back and I asked for the next day. She said she could get it done. To my surprise, I got a text the same day saying it was done. Upon pick-up, I saw that they'd also matched the bladed spoke on my wheel. I know it's not always possible to get such fast service but I REALLY appreciate her urgency in this instance. Another bike shop in town told me it'd be a week or more. The other was closed at 11AM on a Thursday, LOL. I've already mentioned this to my riding group. I will be back, maybe to get a e-bike. 5 stars!!! Thank you.
初めてのロードバイク購入で分からないことばかりでしたが、取り扱いについてとても丁寧で分かりやすい説明をしてくださり、ありがとうございました。
Great staff and products always
Top of the line!
Friendly and great customer service. Service department and knowledgeable. They take care of your bike and treat it with respect