Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.C. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

Everyone in the Warrenton store is friendly, knowledgeable, and helpful!

Report a concern   May 5, 2026 — Rated 10 out of 10 by G.L. Radsport Jachertz GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr kompetent. sehr freundlich. Wie immer

Report a concern   May 5, 2026 — Rated 10 out of 10 by H.R. Alter Ego Sports
What do you like about our products and services?

Efficient and timely repairs

Report a concern   May 5, 2026 — Rated 10 out of 10 by L.C. Bike Doctor-Crofton
What do you like about our products and services?

Very good products and very professional

Report a concern   May 5, 2026 — Rated 10 out of 10 by Sam Chhibber The Bike Shop South
What do you like about our products and services?

The entire team, Matt, Dave were both so great, educated us and helped us make the best choices for a new bike for my son as he heads off to University. The Bike Shop has looked after all 3 of my boys growing up, they are fantastic for both sales and service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Keith Jahn George Garner Cyclery Northbrook
What do you like about our products and services?

Great staff!

Report a concern   May 5, 2026 — Rated 10 out of 10 by T.R. Sweet Pete's Bike Shop
What do you like about our products and services?

Thank you for the quick turnaround and efficient service. Hopefully my issues are now resolved, and I can continue enjoying my bike!

Report a concern   May 5, 2026 — Rated 9 out of 10 by Jordan Mooty Trek Bicycle Auburn
What do you like about our products and services?

Shop is clean. Folks are friendly. Service is good. Bikes are sweet.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Terry Beamer Trek Bicycle Store of Sunrise
What do you like about our products and services?

Service dept. is outstanding. I’ve been in several times and the guys are extremely nice and helpful. They always fix my issues.

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.R. Cycle-Ops
What do you like about our products and services?

The usual first-class service provided by the team - excellent, as ever!

Report a concern   May 5, 2026 — Rated 10 out of 10 by E.N. Freewheel Bike Minneapolis
What do you like about our products and services?

I have the help free from freewheel to very useful to be honest and helpful to help me get information and time to help

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.F. Velocity Multisport & Cycling
What do you like about our products and services?

Fast friendly service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by STefan Merz Trek Bicycle Store of Boca Raton
What do you like about our products and services?

I am writing to share my appreciation for the excellent service I received from Chris.

As a wheelchair user, I recently needed a tire changed and was turned away by several mobility aid stores. Each one suggested I try a bike shop instead. Chris was my last resort, and he was incredibly helpful from the moment I called. He encouraged me to come by and successfully completed the repair.

We have officially found our go-to place for all our bike needs. A big thanks to Chris for his help!

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.K. Greenwich Bicycles
What do you like about our products and services?

Friendly staff. Very helpful. Answered all questions.

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.G.G. Mystic Cycle Centre
What do you like about our products and services?

Awesome staff. Extremely knowledgeable.

Report a concern   May 5, 2026 — Rated 10 out of 10 by L.R. Trek of CLT South
What do you like about our products and services?

Each and every employee I spoke with was very friendly and helpful. I know very little about bikes, but the employees helped me decide on what to purchase and I'm very happy with my experience.

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.D. Trek Bicycle Normal
What do you like about our products and services?

Friendly staff. Bike comes back fixed. All my annoying questions get answered.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.S. Bicycle Habitat - Brooklyn
What do you like about our products and services?

knowleadgeable staff

Report a concern   May 5, 2026 — Rated 10 out of 10 by Bob Neuhierl Outspokin Bicycles
What do you like about our products and services?

Knowledgeable staff

Report a concern   May 5, 2026 — Rated 10 out of 10 by N.D. Landry's Bicycles - Westboro
What do you like about our products and services?

Not only are the employees so knowledgeable- they were so patient with both myself and my daughter as we were purchasing her bike. Highly recommend!

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.B. Cookson Cycles
What do you like about our products and services?

Good service

Report a concern   May 5, 2026 — Rated 10 out of 10 by G.G. Eddys Bike Shop - Stow
What do you like about our products and services?

Eddy's has the most knowledgeable, friendly, and professional staff. The prices are great, and the selection is outstanding. For bike or bike parts, they are the best

Report a concern   May 5, 2026 — Rated 10 out of 10 by D.B. Wheels In Motion
What do you like about our products and services?

Elliot was lots of help. She made the process very easy and enjoyable.

Report a concern   May 5, 2026 — Rated 10 out of 10 by P.I. Ridley's Cycle - Westhills
What do you like about our products and services?

Great advice

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.A.E.J. Bike World (West Des Moines)
What do you like about our products and services?

I bought a new bike at the west side store. The salesman we met was Joe he did a great job going over all the details with me

Report a concern   May 5, 2026 — Rated 10 out of 10 by C.A. Wheat Ridge Cyclery
What do you like about our products and services?

Diversity of products and friendly staff.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle The Woodlands
What do you like about our products and services?

Fast and accurate, very good service

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.M. West Michigan Bike & Fitness of Grandville
What do you like about our products and services?

Helpful sales staff. Clean store.

Report a concern   May 5, 2026 — Rated 10 out of 10 by G.D. Downtown Bicycles - Northfield
What do you like about our products and services?

Friendly and fast!

Report a concern   May 5, 2026 — Rated 9 out of 10 by M.T. Trek Bicycle Asheville
What do you like about our products and services?

The quality of your products is one of the most impactful aspects to me. The service at the locationI went to was good too. The employee who helped me, Kat, really helped make sure I was comfortable with the bike before I made my purchase.


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