Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.S. Cyclesmith - Halifax
What do you like about our products and services?

Great Service!

Report a concern   May 5, 2026 — Rated 10 out of 10 by K.R. Bike World Urbandale
What do you like about our products and services?

Personal and prompt service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by P.F. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Very professional

Report a concern   May 5, 2026 — Rated 10 out of 10 by R.B. Trek Bicycle Lee’s Summit
What do you like about our products and services?

Staff is excellent and always helpful

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.B. Wild Rock Outfitters
What do you like about our products and services?

Always a staff ready to help and advise
Products are easily comparable to the big box style stores ...perhaps even better!
Homey environment - family feel

Report a concern   May 5, 2026 — Rated 10 out of 10 by John Donnelly Trek Bicycle Waldorf
What do you like about our products and services?

Expert advice and literally bending over backwards to help me out. When there was something they couldn’t do they gave me recommendations on where to go and what to ask for.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Holger Haun RADWERK Hirsch & Mänz GbR
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute Beratung, Fahrrad bei Lieferung perfekt eingestellt.

Report a concern   May 5, 2026 — Rated 10 out of 10 by David Staehlin Country Pedaler
What do you like about our products and services?

great customer service, very pleased.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Lars Mutmann Velodepot Huckarde
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlicher, schneller und unkomplizierter Service.
Für mich persönlich auch fußläufig erreichbar.

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.H. Trek Bicycle Flower Mound
What do you like about our products and services?

Great Service

Report a concern   May 5, 2026 — Rated 10 out of 10 by M.S. Trek Bicycle Chapel Hill
What do you like about our products and services?

The people at the shop are incredibly kind and knowledgeable. I don’t feel I’m being upsold when I walk in; they are always eager to help and answer questions.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Gary Levine Trek Bicycle Store of Barrie
What do you like about our products and services?

Fast, reliable customer with a smile.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Rachel Musselman Trek Bicycle Store - Anchorage
What do you like about our products and services?

The folks at Trek are dependable, personable, and all around great! The person working on my bike left a fun note on the invoice, spreading a little boy through the day!

Report a concern   May 5, 2026 — Rated 10 out of 10 by N.G. Bushtukah - Stittsville
What do you like about our products and services?

Staff is always helpful and knowledgeable

Report a concern   May 5, 2026 — Rated 10 out of 10 by Robert Fulton Trek Bicycle Walled Lake
What do you like about our products and services?

Great selection both bikes and accessories and VERY kind service.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Paul Kotch Trek Bicycle Saratoga Springs
What do you like about our products and services?

Very friendly. Everyone was helpful and had a customer first attitude. It was well worth the longer drive to get my bike serviced there.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Sara Witherell Bicycle Habitat - Brooklyn
What do you like about our products and services?

Staff is very knowledgeable and able to help me pick out gear that is specific to my needs.

Report a concern   May 5, 2026 — Rated 9 out of 10 by Sergey Alekseychick Trek Bicycle Store of Naples
What do you like about our products and services?

Great and attentive service. Good selection of products.

Report a concern   May 5, 2026 — Rated 10 out of 10 by Kris Kb Bekalowicz Blue Ridge Cyclery
What do you like about our products and services?

Always fast and efficient service. Very reasonably priced and the whole staff is a great group of people!

Report a concern   May 5, 2026 — Rated 10 out of 10 by T.R. Bicycle Habitat - Chelsea
What do you like about our products and services?

I love a family owned business that is always on top of things. they did my gear adjustments and they stick to it for 3 months. that's how to treat a customer

Report a concern   May 5, 2026 — Rated 10 out of 10 by Pete Castelli OUTDOOR ADVENTURES
What do you like about our products and services?

Great service , prompt , very professional staff, pleased!

Report a concern   May 5, 2026 — Rated 10 out of 10 by S.M. Trek Bicycle Albuquerque
What do you like about our products and services?

Even for my Trek 1000, with a tune up, it performed as a new bike

Report a concern   May 5, 2026 — Rated 10 out of 10 by Daniel Torres Trek Bicycle Melbourne
What do you like about our products and services?

Joe Mattiello's service is one of the best. !!!!

Report a concern   May 5, 2026 — Rated 10 out of 10 by R.M. Blue Ridge Cyclery Warrenton
What do you like about our products and services?

Chris, Bob and staff were outstanding to work with, helped me through a carbon frame issue, and completely restored my giant propel to perfection.

Report a concern   May 5, 2026 — Rated 10 out of 10 by B.G. West Point Cycles - Main St.
What do you like about our products and services?

Great staff, very attentive

Report a concern   May 5, 2026 — Rated 10 out of 10 by N.M. BikeFit
What do you like about our products and services?

It has been 5 years since I had my bike last on the road and I feel so much more confident after a good servicing with the expert team at BikeFit. The staff is always friendly and the prices are very reasonable. I will continue to look to them for guidance whenever something comes up.

Report a concern   May 5, 2026 — Rated 10 out of 10 by A.L. Trek Bicycle Madison West
What do you like about our products and services?

Very friendly and knowledgeable staff. Excellent service and tune up

Report a concern   May 5, 2026 — Rated 10 out of 10 by G.B. Bicycle Centres of Snohomish
What do you like about our products and services?

Complimentary inspection of bike for possible required maintenance and an upfront cost estimate. Update text/phone calls to keep customer informed. Quality replacement parts and professional repairs.

Report a concern   May 5, 2026 — Rated 10 out of 10 by J.R. Bicycle Store Altavista
¿Qué es lo que le gusta de nuestros productos y servicios?

La información,la atención y artículos de buena calidad

Report a concern   May 5, 2026 — Rated 10 out of 10 by P.B. Perry Rubber Bike Shop - Savannah
What do you like about our products and services?

Professional, knowledgeable and just good folks


Privacy Policy