Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 6, 2026 — Rated 10 out of 10 by A.U. Western Cycle - Bike Shop
What do you like about our products and services?

Was looking for a bike lock. Staff member was very helpful with advice. He gave me good info on different kinds of bikes. We've nearly always had good service from you

Report a concern   May 6, 2026 — Rated 9 out of 10 by D.D. Sweet Pete's Bike Shop
What do you like about our products and services?

Answered questions promptly and delivered fast once shipped.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.G. The Bike Shoppe
What do you like about our products and services?

Great service, very helpful, very nice staff.

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.W. Y-Not Cycling & Fitness - Lexington
What do you like about our products and services?

Professional and affordable

Report a concern   May 6, 2026 — Rated 10 out of 10 by Elmer Tau George Garner Cyclery Lake Zurich
What do you like about our products and services?

We got great deals on our bikes last year and we also like the free 2 year service policy. Dealing with Jim and John have always been a plesant experience. We recommended ypur store our frend and he recently purchased his ebike there.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Ged Valaitis Trek Bicycle Westminster
What do you like about our products and services?

My bill was half of what I thought it may be. The service took the initiative to do the job in a perfect less expensive way.
The work was done well and speedy.
When adjustments are needed. They glady make it right.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Epie Mojica Trek Bicycle Store - Middletown
What do you like about our products and services?

Beautiful shop. Excellent service. They always have what I need. The technician are fantastic. Everyone is super friendly and very helpful. I give Trek Middletowm 10 stars.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Drew Kaptain Zane's Cycles
What do you like about our products and services?

The very best bike shop in the tristate area. Every single employee is on point with any type of bike.
Why you would purchase a bike elsewhere is beyond me!
Their service mechanics are what really sets Zane’s apart!

Report a concern   May 6, 2026 — Rated 9 out of 10 by Michael Pacher Rad + Triathlon Shop
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

topp produkt ( Trek ) und super preis

Report a concern   May 6, 2026 — Rated 10 out of 10 by C.T.M. Bicisport Morelia
¿Qué es lo que le gusta de nuestros productos y servicios?

Servicio de primera y atención personalizada y profesional, costos accesibles.

Report a concern   May 6, 2026 — Rated 10 out of 10 by H.E. Ridley's Cycle
What do you like about our products and services?

Very timely response to service request. Little to no wait. Respect the longevity and experience of Ridley’s. Love the local aspect - in my neighborhood.

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.R. Corydon Cycle & Sports
What do you like about our products and services?

Extremely fast service. Very fair price!
Very nice customer relations. As a small business owner myself, I thought he went the extra mile to please. I will Definitely return again. And the time before that visit I got great service as well. Keep up the good work everyone. Thank you very much.

Report a concern   May 6, 2026 — Rated 10 out of 10 by K.W. Veloküche
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Einfache Abgabe und gute arbeit

Report a concern   May 6, 2026 — Rated 10 out of 10 by Matthew Use Th Sappington Trek Bicycle Parmer
What do you like about our products and services?

Employees are extremely helpful and knowledgeable. Always make themselves available. I go here occassionally for service and support. Sometime I purchase products since they do keep a large selection although I am not a Trek/Bontrager customer I like the other brand accessories, nutrition, and Rapa. :)

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.A.H. Mike's Bike Shop
What do you like about our products and services?

all when good

Report a concern   May 6, 2026 — Rated 10 out of 10 by C.R. Bike Line of Middletown
What do you like about our products and services?

courteous, professional and knowledgeable…very customer friendly staff!

Report a concern   May 6, 2026 — Rated 10 out of 10 by B.Z. Wheat Ridge Cyclery
What do you like about our products and services?

Professional. Courtesy. Good people to work with.

Report a concern   May 6, 2026 — Rated 10 out of 10 by A.W. Trek of Downers Grove
What do you like about our products and services?

Good advice on what services my bike needed.

Report a concern   May 6, 2026 — Rated 10 out of 10 by R.A. Danny's Cycles - Mt. Kisco
What do you like about our products and services?

Great service

Report a concern   May 6, 2026 — Rated 10 out of 10 by B.B. Sumbaum Cycle
What do you like about our products and services?

Had bike tune up. Bike looked over on my presence.
Shared concerns about seat positioning and agreed to try a suggested change. Bike road well after service. Really appreciated that bike was loaded in my vehicle for me!

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.L. Velo Köbi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Super Bik danke das er a üs denkt hend. Lg Dani und Mägi

Report a concern   May 6, 2026 — Rated 10 out of 10 by Kenneth Gould Brielle Cyclery
What do you like about our products and services?

This store has a wide variety of bikes and accessories plus the staff is very kind and helpful.

Report a concern   May 6, 2026 — Rated 10 out of 10 by C.P. North Rim Adventure Sports
What do you like about our products and services?

timely and thorough

Report a concern   May 6, 2026 — Rated 10 out of 10 by E.S. St Helena Cyclery
What do you like about our products and services?

Everyone is so nice and knows so much about bikes.

Report a concern   May 6, 2026 — Rated 9 out of 10 by A.W. Trek Bicycle Twin Falls
What do you like about our products and services?

No rush- personalized service

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.S. Bicycle Centres of Bothell
What do you like about our products and services?

Excellent service. Clean and frienly environmnent.

Report a concern   May 6, 2026 — Rated 10 out of 10 by G.T. Trek Bicycle Penrith
What do you like about our products and services?

Had what I needed and friendly and helpful staff. Shout out to Karen.

Report a concern   May 6, 2026 — Rated 10 out of 10 by W.V. Costermans Wielersport
What do you like about our products and services?

vriendelijk,behulpzaam,degelijke uitleg kwaliteiyy

Report a concern   May 6, 2026 — Rated 10 out of 10 by Michaela Craxton Wheelbase Lake District
What do you like about our products and services?

Very good fast delivery, good price.

Report a concern   May 6, 2026 — Rated 10 out of 10 by R.F. CycleMania
What do you like about our products and services?

Very responsive and friendly team.


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