Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 6, 2026 — Rated 10 out of 10 by P.J. Wild Rock Outfitters
What do you like about our products and services?

Everything .excellent products, service and staff

Report a concern   May 6, 2026 — Rated 10 out of 10 by S.T. Wheelbase Lake District
What do you like about our products and services?

Good comms, fast delivery

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.T. Trek Spring Hill
What do you like about our products and services?

Friendly, attentive service. Knowledgeable staff.

Report a concern   May 6, 2026 — Rated 10 out of 10 by C.B. Rick's Cycling and Sports
What do you like about our products and services?

Products are superb and the service is the best. There's nothing that they can't fix!

Report a concern   May 6, 2026 — Rated 10 out of 10 by T.Y. Freewheel Bike Eden Prairie
What do you like about our products and services?

Friendly staff, quick response to issues, reasonably priced.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Elvira Hernandez Hernandez Bicycle Store Centenario
¿Qué es lo que le gusta de nuestros productos y servicios?

Son atentos y amables los chicos lo malo q siempre los cambian o ya no estan o no se que pasq con ellos

Report a concern   May 6, 2026 — Rated 10 out of 10 by Tom Julia Trek Bicycle Leesburg
What do you like about our products and services?

First time at Leesburg store, and assistance with installation of brakes on a new bmx bike. We didn't even buy it there but your technician was extraordinary, highly knowledgeable and personslkt interested in making sure the entire bike was adjusted properly for my son. We we'll do business there again no doubt

Report a concern   May 6, 2026 — Rated 9 out of 10 by J.M. Bicycles East
What do you like about our products and services?

Service is excellent. I feel like Steve asks the right questions and is really vested in doing a great job.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Towson
What do you like about our products and services?

Tyler in-service was just terrific! Can't say enough great things about him and I'm very pleased with Trek in Towson.

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.N. Marty's Reliable Cycle - Hackettstown
What do you like about our products and services?

I like Marty’s Cycle store in Hackettstown because people are helpful. I also like to promote the local businesses instead of the big chains.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Kelly Deever Peak Sports
What do you like about our products and services?

I bought a bike on sale during the liquidation sale on the bike products. I was not pressured to purchase the bike and I went on a test ride to ensure the bike would meet my needs and was high quality. The entire process was smooth and the sales person was friendly and helpful. I'm sad to see Peak stop selling and servicing bikes, but I'm grateful for the great deal I got on my new bike.

Report a concern   May 6, 2026 — Rated 10 out of 10 by K.T. Trek Bicycle Clear Lake
What do you like about our products and services?

Greg took the time to explain a few different items and also didn’t pressure me into buying

Report a concern   May 6, 2026 — Rated 10 out of 10 by Steve Coleman Arlington Velo Sport Bicycle Shop
What do you like about our products and services?

This is a wonderful bike shop, great service and great people there that really care about getting your bikes repaired and tuned up.
Thank you

Report a concern   May 6, 2026 — Rated 10 out of 10 by Jim Rook Syracuse Bicycle
What do you like about our products and services?

Knowledgeable and friendly staff and quality product selection available.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Della Nuno Trek Bicycle Portland Westmoreland
What do you like about our products and services?

I appreciate how the trek staff collaborated with me to find and order parts that would work with my repair needs. The tire that I needed wasn't a typical size they carried in store but they were prompt and supportive when I wasn't sure if my bike could be serviced, and they offered me solutions that would make the bike even better than before. They made the process easy as pie! Thanks so much!

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.R. Trek Bicycle Granger
What do you like about our products and services?

Matt my sales person and a very skilled tech made the acquisition of my new wonder bike smooth and enjoyable. Since om d shop is ni longer a Trek dealer I was also looking for a new home shop. Found it!!!

Report a concern   May 6, 2026 — Rated 10 out of 10 by V.C. Transition Cycles - Ballina
What do you like about our products and services?

Fantastic quick service. Helped me out with bike repairs whilst visiting the area.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Natalie Richardson Trek Bicycle Germantown
What do you like about our products and services?

Very friendly, knowledgable and personal service!

Report a concern   May 6, 2026 — Rated 10 out of 10 by Jack Bailey ABC Bicycles on 4th Street
What do you like about our products and services?

Always like how I get treated at ABC...both locations go out of their way to make you feel welcome!!...Appreciate the expert level of service!!...Thanks!!

Report a concern   May 6, 2026 — Rated 10 out of 10 by B.S. Freewheel Bike Eden Prairie
What do you like about our products and services?

Even though I live closer to the Eagan Freewheel, I travel specifically to the Eden Prairie store because I have consistently received top notch customer service from everyone I have had contact with at the store. Cody was especially helpful when I recently purchased a Trek Verve+ 3 ebike.

Report a concern   May 6, 2026 — Rated 10 out of 10 by G.W. Kamikaze Bikes
What do you like about our products and services?

Chris and his team are 10/10. - First name removed

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.W. Ambassador Bicycles Inc.
What do you like about our products and services?

Great selection of bikes on hand, and staff was very friendly.
I liked that my new bike was setup and tuned up before I left with it.

Report a concern   May 6, 2026 — Rated 10 out of 10 by J.M. Fun Sport Bikes
What do you like about our products and services?

Friendly and helpful staff.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Van Dut Le Trek Bicycle Orlando College Park
What do you like about our products and services?

Good and Fast

Report a concern   May 6, 2026 — Rated 10 out of 10 by M.K. Pedal! Bicycle Co
What do you like about our products and services?

Kyle and Walt are very responsive!

Report a concern   May 6, 2026 — Rated 10 out of 10 by Detlef Herbach SN-Bikes
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Gut beraten pünktlich und zuverlässig.

Report a concern   May 6, 2026 — Rated 10 out of 10 by D.D. Freewheel Bike Eden Prairie
What do you like about our products and services?

Professional informative and helpful

Report a concern   May 6, 2026 — Rated 10 out of 10 by B.C. Sierra Cyclesmith
What do you like about our products and services?

Great customer service!!! Especially want to praise Steven for his immediate attention. Cyclesmith has a great crew. I’ll see you guys on the trail.

Report a concern   May 6, 2026 — Rated 10 out of 10 by T.E. The Broken Spoke
What do you like about our products and services?

friendly and knowledgeable staff with very good price.

Report a concern   May 6, 2026 — Rated 10 out of 10 by Amazon 2026 Amazon 2026 NRC Bikes - Los Arcos
¿Qué es lo que le gusta de nuestros productos y servicios?

Excelente servicio


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