Customer Testimonials
Very fast, friendly service!
Always helpful
Good selection of products and brands in the shop.
Big selection of bikes for different types of riding.
Great technical advice and mechanics shop.
Friendly staff... always willing to help and discuss anything "bike"
Bought my new bike from them and had first class help sorting everything out.
Sehr netter Kontakt. Kompetentes Personal. Super Qualität
The gentlemen that were there were very pleasant and understanding of any issues or problems I had. They were knowledgeable about the bikes,
Buenas bicis y asesoramiento experto
Great People. Good inventory.
Sehr nette und kompetente Beratung durch Herr Philipp. Reibungsloser Ablauf.
The team (particularly Dave) was absolutely fantastic and helpful. Friendly knowledgeable, both terms of the products and a lot of science. Definitely will be my go to bike shop when in Williamsburg.
Great service, and they delivered right on time!
Very personalized service. Very knowledgeable staff. Helpful and friendly, flexible when I wanted to change my purchase. Great service that you don't find many places these days.
Buena atención y asesoramiento por parte de los empleados
George, Tristan and Chris gave me fantastic service. I purchased a Thule Cargo Carrier without a key. I first spoke to George who informed me Eddy's had a set of master keys that should be able to help me obtain a replacement key. I drove up from Canton last Tuesday (3/31) to Eddy's in Stow. Tristan and Chris helped me sort through 50 plus Thule keys until we finally found the right key which I purchased. The level of professional service I received to sell me keys for $15 speaks volumes about the caliber of employees these gentlemen are. I own tour bikes and an electric bike, as well as panniers, bags, etc. In the past, I have never thought about shopping outside of Stark County. But after this first experience at Eddy's, I will definitely drive up to Stow in the future to shop for my biking needs.
Mat is always on top of it and very helpful. When you walk in he knows your name and is so knowledgeable and straight forward. Bends over backwards to make things work for you. The rest of the staff has also been great. Over the years we purchase over a dozen of bikes from Penn Cycle and now Freewheel Cycle.
Top Service / gute Kommunikation und Fertigstellung sehr zügig.
Knowledgeable, helpful.
Staff are always friendly and they clearly know what they are talking about!
The service at this shop is always exceptional. Friendly, fast and knowledgeable staff. Andrew is the best!
The folks at Phat Tire Rogers are always ready to help and they do great work. They take good care of you bike and want you to ride away happy every time. We have used this shop since they were in the little building by the Railyard and have always had great service.
Great customer service very professional and explained everything they would do on a repair
Quality product, great kids bike program, and Phoebe was a great help working through the options.
Perfect
Alles
Timely service. Fixed everything i needed.
Preis-Leistungs-Verhältnis
Freundlichkeit aller Mitarbeiter/Mitarbeiterin
Accueil chaleureux, disponibilité, service et communication efficace.
Top quality at a reasonable price
Amazingshop und vor allem das Personal unterscheidet sich in München deutlich von anderen Bike-Servicepartner, und zwar nur positiv. Immer erreichbar (keine Selbstverständlichkeit), immer kompetent und höflich und mit Terminen (!). Preiswert (im eigentlich Sinne des Wortes) und auch für sämtliche noch so doofe Fragen da und hilfsbereit. Super Shop, super Service, danke Hubsi! Gruss, Thomas
Die Beratung war sehr gut und hilfreich
Das Team sehr freundlich und zuvorkommend
Hatte mir ein Gravel Bike gekauft
Der Verkauf war für mich sehr angenehm
Preis Leistung okay
Werde E3 weiter empfehlen

Gtwn Treknis my gonto spot for all ym needs. Wonderful staff that takes care of all your bicycle needs.