Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.B. Trek Bicycle Penrith
What do you like about our products and services?

great prompt service and consistently reliable good quality bikes that are safe for kids.

Report a concern   April 12, 2026 — Rated 10 out of 10 by E.T. Phat Tire Bike Shop Norman
What do you like about our products and services?

The people are knowledgeable and interested in their clientele

Report a concern   April 12, 2026 — Rated 10 out of 10 by S.K. The Bike Shop South
What do you like about our products and services?

Service, politeness, and speed of service was great.

Report a concern   April 12, 2026 — Rated 9 out of 10 by B.H. Trek Bicycle Fairfax
What do you like about our products and services?

Great work, but a little pricey.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Ricky Taylor Trek Bicycle Sugar Land
What do you like about our products and services?

I really love the manager Jose always helpful even when he was a customer service rep.

Report a concern   April 12, 2026 — Rated 10 out of 10 by G.M. Trek Bicycle Store of Estero
What do you like about our products and services?

Friendly people and skilled mechanics

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.C. Live Life Cycling
What do you like about our products and services?

Good range of quality products. Excellent service

Report a concern   April 12, 2026 — Rated 10 out of 10 by P.R. Northern Cycle
What do you like about our products and services?

Professional service

Report a concern   April 12, 2026 — Rated 10 out of 10 by Enrique Perez Trek Bicycle Upper West Side 72nd
What do you like about our products and services?

I buy used Trek buy online and it has been great. I have been to the UWS store twice and have always had amazing service from Ricardo. He is super helpful , honest & gets the job done. 10/10

Report a concern   April 12, 2026 — Rated 10 out of 10 by M.O. Trek Bicycle Penrith
What do you like about our products and services?

Great friendly Service provided as always by James. Thank you!

Report a concern   April 12, 2026 — Rated 10 out of 10 by T.A. Trek Bicycle Johnson City
What do you like about our products and services?

The guys at the store were amazing! Helped us determine what piece our bikes needed to pull a trailer and lucky us, the parts where in stock!

I always have a positive experience at the Johnson City store. Thank you.

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Store of Stuart
What do you like about our products and services?

Great no pressure sales. Just recommend and inform you and leave it if you want it or not. Zero pressure.

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.F. Downtown Bicycles - Lakeville
What do you like about our products and services?

Love your logo and super nice employees!

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.M. Trek Bicycle Champaign
What do you like about our products and services?

Great service and choosing quality parts.

Report a concern   April 12, 2026 — Rated 10 out of 10 by TREK Bicycle 四日市
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

身長が190cmほどあるので、この体型にあったフレームサイズのロードバイクを、日本でチョイスして購入することを夢見てます。

Report a concern   April 12, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Columbia Maryland
What do you like about our products and services?

Great!

Report a concern   April 12, 2026 — Rated 10 out of 10 by Larry/Laurence Leisten Helen's Cycles Santa Monica
What do you like about our products and services?

Friendly helpful staff. Always feel welcome. Great service

Report a concern   April 12, 2026 — Rated 10 out of 10 by Shane Burchett West Michigan Bike & Fitness of Grandville
What do you like about our products and services?

The team was super helpful and provided me with the service and expectation that set the bar as high as it can go. 10/10

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.K. Trek Bicycle Gainesville
What do you like about our products and services?

They were very knowledgeable and nice!

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.P. Rochester Bike Shop
What do you like about our products and services?

The products and service are great. But what sets RBS apart from others are the people. I usually see Dan and Chris when I am there, and they are always helpful, welcoming and friendly. Everyone goes out of their way to find what I am looking for. They treat my early-teen grandsons very well, like people who are capable of making decisions.
The RBS crew also respects my vintage, custom mountain bike, and are the only ones (besides my husband) who I trust to work on it.

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.P. Freewheel Bike Grand Ave.
What do you like about our products and services?

Excellent customer service and great bikes

Report a concern   April 12, 2026 — Rated 10 out of 10 by Carrie Van Orden World Of Bikes
What do you like about our products and services?

Staff is always helpful, kind and knowledgeable! Owner is an outstanding human and passionate about his products & services

Report a concern   April 12, 2026 — Rated 10 out of 10 by R.K. Trek Bicycle Madison West
What do you like about our products and services?

Big Jake was the best, he did a great job showing my daughter a bunch of mountain bike options. He made her feel very comfortable and excited to get a new bike. He spoke directly to her making sure she understood the various features and differences in the bikes.

Report a concern   April 12, 2026 — Rated 10 out of 10 by P.L. Chronocite
What do you like about our products and services?

Les personnes sont disponible et sont compétente pour nous fournir tout les réponses a nos question

Report a concern   April 12, 2026 — Rated 10 out of 10 by C.R. Trek Bicycle Albuquerque
What do you like about our products and services?

Excellent service, helps with practical aspects of long distance gravel bike touring. No pressure.
First name removed

Report a concern   April 12, 2026 — Rated 10 out of 10 by K.M. Trek Bicycle North Lakes
What do you like about our products and services?

I was able to replace 2 tyres and tubes quickly as there was stock and they were affordable.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Gregg Tulowitzky Trek Bicycle Newark
What do you like about our products and services?

John was awesome and took care of me and suggested improvements for my rear hub. His suggestions were spot on and even made me aware the part was under warranty since me money.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Jordan Marc Desousa The Bicycle Cellar
What do you like about our products and services?

I've been buying, and getting my bikes tuned up here for years.
Prices are good, so is the service that I'm use to.
I Believe that you can test the bike on the bike trail behind the store before you purchase it.
I would gladly recommend this shop to anyone looking to buy a bike.

Report a concern   April 12, 2026 — Rated 10 out of 10 by Michael Surrency Atlanta Cycling - Vinings
What do you like about our products and services?

Always done right and great friendly service

Report a concern   April 12, 2026 — Rated 9 out of 10 by TREK Bicycle 神戸須磨
[ja]製品やサービスに対して感想やご意見をお聞かせください。[/ja]

子供の自転車のパンク修理でしたが、サドルの高さや泥跳ねカバーの位置等、子供の身長に合わせて調整もしてくれて、とても好感が持てました。ありがとうございました。


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