Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.Y. Ridley's Cycle
What do you like about our products and services?

The young man that helped me when I picked up the bike was extremely professional. Answered all my questions and was very pleasant.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.W. Cycle Paul Pointe-Claire
What do you like about our products and services?

Always friendly knowledgeable service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.K. Wheat Ridge Cyclery
What do you like about our products and services?

Great shop and service. DJ was awesome and very helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.J. TWO BROTHERS BICYCLE COMPANY - State College
What do you like about our products and services?

Friendly and helpful service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Moonchong Lee Jax Bicycle Center - Irvine
What do you like about our products and services?

They promptly assessed the condition of the bicycle and kindly explained the appropriate steps and process. The repair was done very professionally and with excellent care.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Mostly E-Bikes
What do you like about our products and services?

very helpfull and quick service

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.P. Trek Bikes Wellington
What do you like about our products and services?

Superb service. I bought a Shimano chain in January this year , installed it , ran fine for a couple of months and then started coming off at the main crank . Made several adjustments on my own but couldn’t find the problem so I took it to the Trek Store in Wellington. Turns out it was a bad chain , to my surprise they replaced it at no cost. Will not hesitate to have my bike fixed again there.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.T.O. Trek Castelldefels
¿Qué es lo que le gusta de nuestros productos y servicios?

El diseño y la calidad.

Report a concern   April 2, 2026 — Rated 10 out of 10 by I.G. Bicycle Habitat - Chelsea
What do you like about our products and services?

This is the second bike I've bought from you. Both times, the staff were unusually wonderful. Like, noticeably so. Knowledgable and went out of their way to be helpful. Just great.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Todd Hill Babcock Bicycles
What do you like about our products and services?

Thank you you did a very good job

Report a concern   April 2, 2026 — Rated 9 out of 10 by Wilfried Ria Vos Eltener Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

De mensen die ons te woord hebben gestaan waren allemaal erg vriendelijk

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.B. Lancaster Bicycle Shop
What do you like about our products and services?

Treated fairly, good communication. Would recommend.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.M. CUBE Store Zwickau
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Wir wurden freundlich, ausführlich und gut beraten.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.M. Marty's Reliable Cycle - Morristown
What do you like about our products and services?

Jimmy is the best! Knowledgable and great with customers. Main reason I come to this shop.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Charles Diaz Bicycle Habitat - Brooklyn
What do you like about our products and services?

You have all the best equipment and your staff are knowledgeable and extremely helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Harry Pape Breakaway Cycling
What do you like about our products and services?

The depth of experience behind every recommendation, their attention to detail, enthusiasm for cycling, and wonderful service skills

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.K. Trek Bicycle O'Fallon
What do you like about our products and services?

Very friendly staff, great service.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.E. Trek Bicycle Omaha West
What do you like about our products and services?

Very knowledgeable, patient, and welcoming staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Jeffrey Travis New Moon Ski & Bike
What do you like about our products and services?

Quality products, expert and friendly staff, great customer service, and high commitment to the community.

Report a concern   April 2, 2026 — Rated 9 out of 10 by D.R.S. The Bike Shop South
What do you like about our products and services?

Purchasing bike a excellent with knowledgable staff.

Difficulty. Booking a time up for the bike. Booking a time like trying to get a concert ticket.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Eddie Smith Trek Bicycle Oakland
What do you like about our products and services?

Nice bikes

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.S. Scheller's Fitness & Cycling - Lexington
What do you like about our products and services?

Very helpful and friendly service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.A. Raschiani
Cosa ti piace dei nostri prodotti e servizi?

Personale veramente molto gentile, pronto ad esaudire ogni richiesta. Grazie mille per avermi aiutato nella scelta della mia bici.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Arlene Gleeson Bob's Bicycle Shop
What do you like about our products and services?

Very quick, friendly, reliable service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.R. Bike Line of Middletown
What do you like about our products and services?

Staff is very friendly! this bike shop can fix anything🤗 also everyone who works there is very knowledgeable about anything you bring in. I LOVE this place ❤️

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Cheltenham Cycles
What do you like about our products and services?

Informative, friendly, professional & always welcoming.
Don’t worry if you don’t know too much about bikes (I don’t) these guys do & offer great advice to all level of cyclists. First name removed 👍

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.G. Georgetown Cyclewerx
What do you like about our products and services?

Always a top notch experience. Great customer service, technical expertise, and availability. Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Nickolas Clemmons Bike Mart - White Rock
What do you like about our products and services?

The team member I spoke with at the shop was a great guy. He was respectful and professional, and super friendly and willing to help with whatever questions we asked him would definitely recommend this shop to anyone with any bike problems.

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.P. Gregg's Cycles - Greenlake
What do you like about our products and services?

All help provided was friendly and knowledgeable. Prices seem a little high, but we're happy to pay them since we value small businesses and excellent and knowledgeable staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Barry Rosenberg Bicycles Etc - Lisle
What do you like about our products and services?

Great service for tuneups on bikes and have a great selection for my kids and my wife to look at for our future bike. Staff is very


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