Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.G. Towpath Bike
What do you like about our products and services?

There were several bikes that I was able to ride to see which I liked best. Eric, the salesman who helped me, was very patient, helpful, and enthusiastic.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Mike Novia Sunnyside Sports
What do you like about our products and services?

Always friendly, reasonable, and fast!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.B. SPRING STREET SPORTS
What do you like about our products and services?

the staff actually LISTEN to you and explain/discuss thoroughly....much appreciated!

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.M. BikeFit
What do you like about our products and services?

I was given lots of information to help me choose the model of Ebike to purchase. All staff were very friendly, knowledgeable and interested in my need.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Brian Straub Rochester Cycling
What do you like about our products and services?

First time in Your shop. Wry good experience.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.P. Trek Bicycle Flower Mound
What do you like about our products and services?

Great job done!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.B. Woolley G's Bike and Fitness
What do you like about our products and services?

The service was great! I came in for a flat tire fix and received quick and excellent service at a very reasonable price. I recommend Woolley G’s!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Maria Sargent Trek Bicycle Madison West
What do you like about our products and services?

Great quality, knowledgeable and super friendly staff!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Jakob Hamilton The Bike and Trike
What do you like about our products and services?

Son loves his new bike! Extremely friendly, pulled bike down and let us try it. Staff was helpful and very informative. Recommend everyone to them.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.E. The Bike Shoppe
What do you like about our products and services?

Excellent service and availability of stocked items.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.S. Freewheel Bike Eagan
What do you like about our products and services?

Tyson’ friendly service and knowledge

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.H. Trek Bicycle Encinitas
What do you like about our products and services?

The customer service and Care I received from a mechanic with excellent!

Report a concern   April 2, 2026 — Rated 9 out of 10 by P.D. Gregg's Cycles - Greenlake
What do you like about our products and services?

Everybody I talked to and worked with was incredibly helpful! There were a couple small things I was looking for that I couldn't find in store (accessory bar for raising my light and computer about a handlebar bag) but people were helpful finding alternatives.

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Lamar
What do you like about our products and services?

Every person that I have talked to in this store has been very customer friendly and has good expertise in what they’re talking about.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Travys Fecteau Rainbow Bicycle
What do you like about our products and services?

Ownership and staff are amazing. Knowledgeable staff. Fair pricing. Genuine customer satisfaction before anything else. Inventory is good. Mountain, road, electric options etc. Nothing but good experiences for about 30 years now.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.S. Eddys Bike Shop - Rocky River
What do you like about our products and services?

Phenomenal service and such kind employees! Thank you!

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.G. 7 Mile Cycles
What do you like about our products and services?

Great service

Report a concern   April 2, 2026 — Rated 10 out of 10 by G.S. Trek Bicycle Store of Port Charlotte
What do you like about our products and services?

I needed a new seat for my Trek bike..The staff was very friendly and helpful,,Would highly
recommend their store..

Report a concern   April 2, 2026 — Rated 10 out of 10 by John Vitale Wheel & Sprocket, Delafield
What do you like about our products and services?

Always great service

Report a concern   April 2, 2026 — Rated 10 out of 10 by J.C. Cycology Bikes Inc.
What do you like about our products and services?

Very helpful service Tech’s and quick service!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.J.B. Rutabaga Paddlesports
What do you like about our products and services?

I think the products are outstanding. And the Customer Service of explaining what the products are and what they have in the store is awesome.

I feel that they really care about the people who want to be on the water and enjoy the time on the water matters.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.S. Trek Bicycle St. Louis Ballwin
What do you like about our products and services?

Friendly and helpful staff.

Report a concern   April 2, 2026 — Rated 10 out of 10 by B.W. TRI-BIKE ARUBA
What do you like about our products and services?

Paul was a great guide. Picked us up at our villa right on schedule, took us down some beautiful trails that were just the right level of difficulty. The bikes were really nice as well. Definitely a must do for anyone up for a great morning exercise!

Report a concern   April 2, 2026 — Rated 10 out of 10 by John Arthur Bicycles Plus
What do you like about our products and services?

Bike repair was super easy and stress-free. They fixed my bike quickly, explained what needed to be done, and didn’t make it feel like a huge deal.
The staff were friendly, the price was fair, and my bike feels way better now. I’d definitely go back if I need anything else done.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Greg Williams Freewheel Bike Grand Ave.
What do you like about our products and services?

Excellent service with fast turnaround times. Staff is extremely knowledgeable. Aaron is amazing!

Report a concern   April 2, 2026 — Rated 10 out of 10 by David Morgan Trek Bicycle Happy Valley
What do you like about our products and services?

Took my navigator in for an overhaul due to having stored it for a few years in MN and they finished the job in just a few days. Now I've got pretty much a new bike at less than half the price. Very satisfied.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Eric Thomas Scheller's Fitness & Cycling - Clarksville
What do you like about our products and services?

Great job on my annual maintenance! The staff is always super friendly and helpful!

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.A. Rockford Bike Shop
What do you like about our products and services?

Kind group of people that was supportive and knowledgeable to help provide options based on my needs.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.B. Garage de Chiron
What do you like about our products and services?

Le personnel est super sympa et très drôle. Et le service était très rapide et ça c’est vraiment cool. Et un très bon accueil.
Merci encore.

Report a concern   April 2, 2026 — Rated 9 out of 10 by J.D. Trek Bicycle East Northport
What do you like about our products and services?

For me, Trek is a good Brand.


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