Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.S. The Broken Spoke
What do you like about our products and services?

Friendly, knowledgeable, and always helpful, staff and owners alike!

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.H. Trek Bicycle Pottstown
What do you like about our products and services?

Always very informative, efficient, quality work and products, and friendly. They treat our teenage son like any other customer when he is there on his bike. He has never had a negative expirience.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.A. Bicycle Barn
What do you like about our products and services?

Great employees! Super helpful for beginning bikers. Great selection and gear.

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.H. Velocity Multisport & Cycling
What do you like about our products and services?

I rely on Scott's skills in bicycle mechanics. And he can solve technical problems with upgrades quite well. And it's a busy shop, indicating other people feel the same.

Report a concern   April 2, 2026 — Rated 10 out of 10 by C.S. Bike Doctor Frederick
What do you like about our products and services?

Quick turn around

Report a concern   April 2, 2026 — Rated 10 out of 10 by Andy Schwartz The Montclair Bikery
What do you like about our products and services?

Always great service and advice from my go-to guy Jeff and the whole team at Montclair Bikery! Highly recommended!

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.T. Troutdale Bikes
What do you like about our products and services?

Kind people who worked very quickly and got me my scooter back in no time!

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.W. Little River Trading Co. / Cycology Bicycles
What do you like about our products and services?

Top tier gear. Very friendly and knowledgeable staff!

Report a concern   April 2, 2026 — Rated 9 out of 10 by J.H. Trek Bicycle Heber City
What do you like about our products and services?

Good customer service and tuneups. Knowledgeable and friendly. I haven’t purchased a new bike…too expensive, but all nice bikes are. We’ve just received services.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.K. Wheelbase Ilkley - West Yorkshire
What do you like about our products and services?

good service

Report a concern   April 2, 2026 — Rated 10 out of 10 by A.W. Brant Cycle
What do you like about our products and services?

Excellent experience again and again

Report a concern   April 2, 2026 — Rated 10 out of 10 by Jon Whitener Trek Store Chattanooga
What do you like about our products and services?

I originally spoke with Robert and he was very helpful in every way possible. He did everything he said he would and did it in a timely manner. I would recommend anyone looking for a bike to stop in and see for yourself.

Report a concern   April 2, 2026 — Rated 10 out of 10 by D.H. Trek Bicycle Sydney
What do you like about our products and services?

I've been thinking of buying a bike for YEARS. Andy was incredibly helpful and nice answering my million-and-one questions. I've been very nervous to ride on Sydney roads, and he realised my procrastination in leaving the store once I had my bike. He helped me feel much more confident, and once I got out, I had an amazingly fun ride across the Harbour Bridge, just like he said I would. Thanks HEAPS, Andy!

Day one of owning a bike has been great! My partner's already annoyed that all I can talk about is riding my bike.

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Towson
What do you like about our products and services?

I was looking for two Bontrager AW3 tires. I called, told that they had them and they would set two aside for me. When I arrived at the store, they were behind the desk, where I was told they would be, and the purchase was completed. Absolutely the way every transaction should be. Good store, wonderful personnel.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Bill Larkin Idaho Mountain Touring
What do you like about our products and services?

I like your great variety of outdoor gear, particularly in biking, camping, and men's wear. great bike service department!

Report a concern   April 2, 2026 — Rated 9 out of 10 by S.D. Trek Bicycle Coppell
What do you like about our products and services?

The crew at the shop including Cory are awesome!

Report a concern   April 2, 2026 — Rated 10 out of 10 by Lucien Schmit Iii Scheller's Fitness & Cycling - Okolona
What do you like about our products and services?

Friendly & knowledgeable staff, prompt completion of work, & accuracy of estimated cost

Report a concern   April 2, 2026 — Rated 10 out of 10 by T.A. Trek Store Wausau
What do you like about our products and services?

Came I with a flat tire. Crew was all smiles. 15 minutes later left with a repaired tire.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Rich Partridge West Michigan Bike & Fitness of Holland
What do you like about our products and services?

Knowledgeable staff, quick and complete service. Very helpful.

Report a concern   April 2, 2026 — Rated 10 out of 10 by Phil Oshoughnessy Trek Bicycle Beaver
What do you like about our products and services?

Recently took two bikes in for a tuneup and they did an exceptional job!! Very happy with both bikes!

Report a concern   April 2, 2026 — Rated 9 out of 10 by F.G. Qui Roule
What do you like about our products and services?

Bon prix et expédition rapide!

Report a concern   April 2, 2026 — Rated 10 out of 10 by P.R. Cycle Werks - Sylvania
What do you like about our products and services?

Staff was kind and got right back to me with a couple of questions I had.

Report a concern   April 2, 2026 — Rated 10 out of 10 by M.C. Scheller's Fitness & Cycling - Clarksville
What do you like about our products and services?

service, great people to do business with. very fair repair price. FREINDLY

Report a concern   April 2, 2026 — Rated 9 out of 10 by F.G. West Point Cycles - West 10th
What do you like about our products and services?

Good prices and fast shipping!

Report a concern   April 2, 2026 — Rated 10 out of 10 by E.L. Trek Bicycle Hooksett
What do you like about our products and services?

Friendly service and quick turn around time

Report a concern   April 2, 2026 — Rated 10 out of 10 by Lawrance Davis Trek Bicycle Ardmore
What do you like about our products and services?

Thank you guys for assisting me with the purchase.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.F. Onvelo
¿Qué es lo que le gusta de nuestros productos y servicios?

El tracte amb el client i els preus.

Report a concern   April 2, 2026 — Rated 10 out of 10 by K.A. Marty's Reliable Cycle - Randolph
What do you like about our products and services?

Everyone is always friendly and helpful and can do small adjustments or repairs while you wait.

Report a concern   April 2, 2026 — Rated 10 out of 10 by R.G. Eddys Bike Shop North Olmsted
What do you like about our products and services?

Fast repair/ good quality work.

Report a concern   April 2, 2026 — Rated 10 out of 10 by S.U. Little River Trading Co. / Cycology Bicycles
What do you like about our products and services?

Awesome service at a good price


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