Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.M.R. Trek Sevilla
¿Qué es lo que le gusta de nuestros productos y servicios?

He ido varias veces al taller...Trabajo y atención insuperables !!! Gracias!!

Report a concern   May 25, 2026 — Rated 10 out of 10 by B.K. Cranky's Bike Shop Edmonton
What do you like about our products and services?

Excellent customer service. Great recommendation for a bike to fit my needs.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.D. Burlington County Bike Shop
What do you like about our products and services?

Friendly and knowledgeable!!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Ryan Lockwood Bicycles Etc.
What do you like about our products and services?

Love Bikes Etc! Nice people, very knowledgeable and helpful.

Report a concern   May 25, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Alexandria South
What do you like about our products and services?

Love this! Staff is always friendly and helpful. Not snobby and willing to share best practices.

Report a concern   May 25, 2026 — Rated 10 out of 10 by H.M. Rainbow Cycles, Inc.
What do you like about our products and services?

Good service

Report a concern   May 25, 2026 — Rated 10 out of 10 by H.N. Trek Bicycle Johannesburg
What do you like about our products and services?

Great product, excellent staff, experienced and friendly

Report a concern   May 25, 2026 — Rated 10 out of 10 by T.S. Idaho Mountain Touring
What do you like about our products and services?

Very helpful people and great service. No pressure. Very patient and kind.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Jimmy Ivy Bike Line of Middletown
What do you like about our products and services?

Guys are great !

Report a concern   May 25, 2026 — Rated 10 out of 10 by R.P. Trek Bicycle Oklahoma City
What do you like about our products and services?

Great personal service - very customer-focused. Service on bikes is done quickly and correctly the first time.

Report a concern   May 25, 2026 — Rated 9 out of 10 by H.M. Freewheel Bike Richfield
What do you like about our products and services?

I have been treated well. Kept my bike fixed. Don't think much of their accounting system. Check from insurance company never cashed and took a year to tell me that I hadn't paid.

Report a concern   May 25, 2026 — Rated 10 out of 10 by L.M. Cyclesmith - Dartmouth
What do you like about our products and services?

Very fast and friendly service.

Report a concern   May 25, 2026 — Rated 10 out of 10 by David Muller Bike Mart - Prosper
What do you like about our products and services?

The guy at the repair desk (forgot his name) was kind and helpful. He helped educate me about the part that had broken on my bike and called other stores to find a specific part. He gave me several different options that were all really good. I felt like he was really honest with me and it was very chill vibes. Plus, I was greeted and aided pretty quickly upon entering the store. Store was clean, organized, and calm atmosphere.

Report a concern   May 25, 2026 — Rated 10 out of 10 by C.R. Criterium Bike Shop - CO (Primary)
What do you like about our products and services?

Very knowledgeable and friendly!

Report a concern   May 25, 2026 — Rated 9 out of 10 by M.M. Verde Valley Bicycle Company
What do you like about our products and services?

Support for my first e-bike, Rama Jon & Zach went the extra yard and a half for me.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.A.F. Trek Girona
¿Qué es lo que le gusta de nuestros productos y servicios?

ATENCIO DEL PERSONAL DE LA BOTIGA MOLT BONA

Report a concern   May 25, 2026 — Rated 10 out of 10 by Adam and Kelsey Jenning Bike Mart - McKinney
What do you like about our products and services?

Everyone's always friendly and ready to help. From picking out our first bikes, to answering questions as we start our cycling journey, and the service team dealing with our random concerns and questions, the staff is always ready to help.

Report a concern   May 25, 2026 — Rated 10 out of 10 by M.K. Brick Wheels
What do you like about our products and services?

You tuned our bike quickly. Much more quickly than we imagined!
I also depend on you each winter for waxing my XC skis.

Report a concern   May 25, 2026 — Rated 10 out of 10 by Douglas Watson Trek Bicycle Palm Springs
What do you like about our products and services?

Fast and efficient. Answered my questions about my new bike

Report a concern   May 25, 2026 — Rated 10 out of 10 by T.B. PRAIRIE PATH CYCLES - BATAVIA
What do you like about our products and services?

Very helpful, knowledgeable and pricing is very reasonable THANKS

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.M.F.E. Ram Bike Mx Trek Parque Vertice
¿Qué es lo que le gusta de nuestros productos y servicios?

Excelentes productos!!! Muy buena calidad

Report a concern   May 25, 2026 — Rated 10 out of 10 by M.S. Cranky's Bike Shop
What do you like about our products and services?

I called an hour before closing and was told if I could make it there in time they could have a look at my bike. They had a look diagnosed the problem. Found a replacement part all within about 15 minutes. Got my bike back good as new the next week. Great service! Thank you!

Report a concern   May 25, 2026 — Rated 10 out of 10 by Ellen Day Trek Bicycle Lamar
What do you like about our products and services?

The service at TREK is phenomenal. These guys are friendly, efficient, and helpful beyond belief. They know everything and can make great suggestions if what you think you need or want isn’t available or not a good fit.

Report a concern   May 25, 2026 — Rated 10 out of 10 by W.B. Gregg's Cycles - Greenlake
What do you like about our products and services?

Friendly staff that will work with you to get a great deal on new bikes or even repairs

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.M. Earl's Cyclery & Fitness
What do you like about our products and services?

Came in 2 days in a row, both associates were knowledgeable and so helpful. Friendly discussion, gave options, and answered questions.

Report a concern   May 25, 2026 — Rated 10 out of 10 by K.V.G. Cycles Lampo
What do you like about our products and services?

Correctheid van afspraken, levering en factuur vlekkeloos; hopelijk dienst naverkoop idem

Report a concern   May 25, 2026 — Rated 10 out of 10 by A.Y. West Point Cycles - West 10th
What do you like about our products and services?

Very kind and helpful staff

Report a concern   May 25, 2026 — Rated 10 out of 10 by T.D.N. Bushtukah - Richmond
What do you like about our products and services?

Good price & friendly service

Report a concern   May 25, 2026 — Rated 10 out of 10 by Gary Reyes World of Wheels
What do you like about our products and services?

The staff are incredibly friendly and helpful no matter how busy they are. Kudos to Eric for running such an efficient shop.

Report a concern   May 25, 2026 — Rated 10 out of 10 by J.B. BikeFit
What do you like about our products and services?

Great quick and honest service.


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