What our clients think of us!

Good service at a reasonable price.

I have always had good service with Merry Maids

Tremendous, wonderful team who arrived - great integrity and excellent job cleaning our home, which hadn’t been thoroughly cleaned since the pandemic. Thank you to the cleaning team and to the staff who helped!

I realize you are short of help but the level of attentions to detail is slipping .

Quietly get about the business of cleaning the house without any fuss.

4 hours late
not a thorough job

Great cleaning job and very professional!

I think the price is too high for what is done at my house.

We are thankful after every visit and appreciate all Merry Maids does!

I actually am very pleased with Patty, I like and trust her. It’s been terribly hot, so I’ve tried to excuse the little stuff. I’m seeing too many areas not fully cleaned. So many corners missed, not fully dusted or vacuumed.
Cabinets may be wiped, but not really clean etc. Floors that get mopped, but not really clean. Toilets not scrubbed. I feel badly for not giving great ratings, but I can’t set my friends up for it I’m afraid.

Good service, good people

The service was amazing. The staff was friendly and professional.

Didn’t clean basement and garage, but I was charged still. The manager has not returned my phone call for four days. Every time I call, I’m told she can’t come to the phone. My drain stopper was taken from the property.

No comment

You need to speak to your staff about being more careful. I have brought some of these issues to the manager who promised to speak to the team. I have had cords left unplugged, a lamp broken and two cleanings ago one of the chime pipes became dislodged from the unit. Because of this, my doorbell no longer works. MY husband now has to figure out how to repair it.

I sometimes feel dusting is inconsistent. Folk dust around, but do not move things. Also, areas around sink and tub drains don't stay clean for more than a half day. That might be a function of the product you're using. So I do it again a day later and they stay clean longer.

Cleaning is excellent people are prompt and friendly

Very thorough. House smelled amazing

Overall professional to deal with business. They show up, do the job and intake was efficient fast and friendly. They listened to my needs and particular situation. Keep up the good work.

I'm very. satisfied with the service.

EVERYTHING!!!!!

the house is well cleaned and you take care of details like scheduling , paying etc,

Everything..Thank you

Patty and the ladies were very professional. They asked questions when needed about my preferences, because didn’t require monitoring or directions. I felt that they were friendly but not intrusive. They stayed busy and worked hard. It was a service I could really appreciate and have already recommended to my friends.

I wasn't happy with the cleaning results

I have had Merry Maids for quite some time and they have done an excellent job.

The cleaner came almost 2 hours after the window of 11-1pm, I had moved my schedule around, and needed to change work meetings again because of this. Then the price for an less then an hour and a half of cleaning, as my house was not that dirty, and they were trying to leave by 4pm does not seem right. The comment of needing to leave by 4pm, was made as they arrived, and said this should be no problem. I had hoped they would not have charged 300 because of this, however it was still charged as 300. I spoke with your company the day after and they said the only way to fix it was to have 100 taken off of the next clean. I don’t think that’s right either however if that was the only option, I decided to give you guys another chance. I now have an appt confirmed for tomorrow, but have not been contacted this far as to the time I should be expecting them to arrive. I find that very unprofessional, and have no idea at 730pm the night before if and when someone will showing up. These multiple reasons are why I would not recommend you to any friends/family.

Good service, friendly teams, listen to our requests.

I love the professionalism and friendliness of my current team,

I was extremely disappointed. I was told 1st visit was a "DEEP CLEAN" reason for price increase. Staff did an awful job.
Ex: my bedroom, my husbands dresser was not cleaned not even dusted!
Shower: inside nozzles not cleaned.
Kitchen: cabinets poorly wiped handles never cleaned.
Living room had to be re vacuumed
That's enough for starters. I maintain a clean home and was looking forward to this treat. Awful experience.
I honestly believe you now owe me $300.00. That'll make things right. I
tipped the 2 girls. Because that was the
right thing to do.