based on 11142 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wings are always great & love the awesome flavor choices!!
It was a very bad smell to my chicken. I was told that I can't get extra crispy because you guys had a waiting list.
This location is by far the best! I love their menu and always fresh food :) They literally have extremely fresh food, great portion and value. I highly recommend !
Food and service was great
The service and food were great .
Great day with family at 25 cent wing night. Servers worked really hard despite the crowd and the wings were DELICIOUS! We are regulars, but the evening was especially great!
Efficient and friendly staff.
Got an email for $.25 wings, but couldn’t order online for that price, went to restaurant when they opened, and then it was 55 minutes to get our order. Poor planning on your part.
The food and the service.
We ordered 15 wings virgin mango bango wings and 20 wings medium bang bang wings. We ended up with virgin bang bang and medium mango bango wings. Unfortunately they ran out of wings so we couldn’t get them corrected. Overall service was great, greeted, and was given a time frame of 1 hour which was exactly the time I got my wings. The only issue we had was just the mix up which was a little frustrating since the person that order the mango bango could not eat them due to the heat
Great deal and yummy chicken wings
Service and manager always great
Wings were great, staff was very busy for wing day but polite, with positive interaction.
Advert I got for Wing day said all dine in and to go order, would be $0.25 wings.
I tried adding the wings from the app, from the website. I added individual, i added as 10, i added as 25 plus chips. I only ever received full price options.
Also, when i arrived the restaurant was short staff. No one was being seated. I had to wait 20 min past my pick up time for food, and then as I was leaving people who came in were told they were OUT of WINGS. that is not acceptable.
The food is always fresh and fast. They have great prices and service.
Great service and staff
We just live too far to go very often and or recommend someone else to go. Perhaps one could be opened closer to us Woodbridge or Dumphries area.
Good atmosphere, a lot of regulars that are always nice to sit and chat with.
Good service
The National Day was very well appreciated to participate in. Wings & chips very good!!!
Prompt and courteous service and great wings.
The food is always delicious and our server was patient and accommodating. We love coming to your restaurant in Mt. Airy, NC.
Fantastic offer. I already recommended ECW to several of my friends. I'll be back.
We love ECW Lunch Specials! The waitresses are always great. Our recommendation, hire friendlier hostesses to seat your customers. These are your front line of defense & they set the tone. The last 3 at Mt. Airy have been TERRIBLE at their job. This last young lady never spoke a word. Rolled her eyes because she had to get off her phone to seat us. Snatched up menus, walked us to our table with a look on her face like she was being marched to death row. Threw the menus on the table & walked away. I watched her do thos to every single person that came in. Not a great way to start a meal. For sure doesn't make customers want to stay longer & spend more money. A manager may want to train hostesses at this location to be a bit friendlier.
I always enjoy the wings, hot and juicy. I enjoy the sides. SERVICE was great.
The wait staff is super friendly, my son and I have been twice in one week and have had the pleasure of having Sunny wait on us. She gave excellent advice to try a new flavor.
Service and food is always good!!
Steve B
Prompt order in time shown. Staff was super friendly and had order exactly right
Great food Service was great always paid attention to the customers
Wait staff was terrible, food came out cold,