based on 9229 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. Friendly and helpful. Food was prompt and hot.
The staff are always friendly and the food is always fresh and hot.
The service is horrible a d the food quality is half of the Hickorylocation's. Super disappointing because we moved to Statesville and habe to drive all the way to Hickory to eat dinner (we eat ECW) every Friday
Great food. Very good service.
The service was great and the deal on the food saved us some money.
Great food!! Excellent service
I ordered extra ranch dressing and did not receive it. paid extra for it.
Ceasar dressing was not in the bag.
The food is delicious and the service is superb!
The wings are always good. The dips and veggies were some of the best and largest portions I’ve ever received.
Excellent food and service.
Service very good
Consistently good food. Our order is often exactly the same for several people and consistent execution is impressive.
Everything
I you need a bigger bar area. Very crowded there.
The food (wings and chips) were great and the service was even better!
The food was fantastic and was ready at the time promised for pickup
The service was great! The manager Jordan was always moving keeping things clean and efficient. Emma was a joy to have as a server! She was efficient and always aware and checking to make sure everything was right!
My salad was so fresh and delicious! The hostess was very friendly and got my order ASAP.
Quality of food and friendliness of staff
Food was accurate and good!!
Awesome people that work there and choices of the food and the way it tastes is good
They don’t hire real bartenders. They move wait staff around to offset. The wait staff don’t remain behind the bar…there’ll be 10 minutes or more w/o a bartender. It’s shotty service.
Wasn't disappointed
We ate at the Thomasville location last night. Our waitress Olivia was GREAT! She went above and beyond! She got our order perfect and her service and personality are top notch! The food came out perfect and the outdoor sitting is great on beautiful evenings!
ECWG has great food and a great atmosphere. The wait staff did a great job and were very pleasant.
The food was excellent. The lettuce wraps are healthy, spicy, and filling. I order double chicken to help me reach my protein goals. Mia, did a great job waiting on us. We were surprised to hear she was new to waitressing. Her customer service was excellent and we thought she had been a waitress for a while.
Employees were kind, food is great! love the 20 wing combo deal!
Too much drama from the regulars.
The wings are good
East Coast Wings Are ALWAYS The BEST!