based on 7046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nice friendly staff and good food
Excellent food and great service
Wings are great! Sauce is a little greasy.
Easy online ordering. Good breast to on time. Easy pickup.
The men’s bathroom was very dirty. Not cleaned in days. No soap or paper towels. The wings could have been fresher and the chips were like all broken up.
Food and service was great!
Servers to be more attentive to there tables.
Waited an hour on food, it was cold. Sent it back, took an additional 30 minutes to be served hot food.
Waitress was on point to give us a great experiencee.
I ordered extra crispy wings and they were soggy. I asked for extra sauce (which I paid for) and there was barely any sauce at all. The heat level I requested was extra hot and it seemed very very mild; barely any heat/flavor.
This is our 2nd visit to the Clemmons location. The staff is wonderful. Food was great as always. ECW has the very best wings around. The manager even came out to meet us and thank us for choosing to come there.
Everything! I love it there!
Service was awesome
The burger was a lil overcooked and too salty
The food was made as requested and the fries were hot. Both the bone-in chicken, fries, and sweet tea tasted great.
The food was delicious and amazing. Awesome deal on the wings on Monday
Everytime we are there we have to ask constantly for refills etc. one time my husband just went and got it himself. We ordered door dash last week and it was cancelled by ECW an hour after the order was placed and right when we were expecting the driver to pick it up. An hour???? I love the wings but it’s becoming not worth the hassle. It just always seems a disorganized hot mess up there.
The food and service is excellent.
We were there pretty close to 5 minutes before anyone came to seat us.. the young lady that sat us was waiting on tables too., she apologized for the wait and wound up being our waitress.. she was very prompt and attentive while waiting on us.. she was very sweet, friendly and made sure to check on us frequently.
In my last pickup order I didn't get the celery in carrots and ranch dressing that should have come with it
The host threw the menu on the table and walked away mumbling something that we couldn't understand. We saw them do this to several other tables during our visit. Out waitress checked on us about 2 minutes after we got our food and she didn't come back until it was time for the bill. The overall vibe of the staff was just so blase. We have been coming to ECW for many many many years and I will be honest we haven't been much lately because of how poor the service is.
Our waitress was great, didn’t wait long at all for a table. Our food order was correct and tasted great.
Our waitress was fabulous I think her name was Kathy!
For is always fantastic! The wait was not long all the staff is very friendly
Pleasant staff. Good food.
Food..service..all good!
Server Alyssa was great! Food was good as usual
Enjoy the food and the friendly wait staff
Fantastic food, great service, efficient prep
Love East Coast Wings. Great employees at this location!
Always consistent. Always good. We have a much closer wing place to our home, but we prefer ECW
Slow service