based on 3140 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The wings were cooked good
The app works well and is easy to input your order even though there are a lot of food items and customizations available on the menu. Food was ready fast, and the restaurant is close to my house. All the food was well prepared and the order was accurate. Kids ate the whole thing.
I like that the wings are made to order and ready very quick
the service was so bad i started to get up and leave,,the waiter was so busy talking to some other boss that work there..we had to get another waiter to wait on us,,she was rude and she just dont need to work there..we will not be coming back there and yes i have told everyone about and if it hurts your bussiness i am sorry,,i run a bussiness and my customer are number one to me and i make sure my employees take care of my customer first and not to stand and talk and let people ask other people to help...like i said we want be coming back there...her name is josie and she would not work in my bussiness...
Buffalo chicken wrap was delicious!
Good food great service! Enjoyed the experience. Was my 1st time at this east coast will be back.
Love ECW&G!
Love the restaurant but Shorter wait time for service/drink refills while dining in, and to please provide Military discount on the entire check like other restaurants do and not just off one item.
How about a senior discount of maybe 10 % or more. Just a suggestion. As a senior myself it would make you guys more affordable. :)
Train your new wait staff what their job is.
The food was nasty chicken wings lacked flavor was not cooked the way I asked and they forgot my ranch that I paid extra for!
Food was great. Employees were very helpful and kind. We purchased the 25 wing and chips special. I was a little disappointed that our chips were very few. Not a full order like we used to get.
Love the wings and vast choices of sauces
Food was as expected
Friendly & Quick Service
Food is good and they have the best people to serve you . I'll always support my east coast
The wings were hard and cold, and so were the fries, even though I picked up the food right when it was at the Pickup counter.
Customer service was great.
The chicken wings were cooked perfectly and it tasted like you made your own wing sauce. These are the best wings I have had outside of New York. They were crispy and tasty. The blue cheese was excellent as well.
Great food and service.
I have placed an order twice now, and each time when it comes to picking up, there is rudeness. My fries are never over eight fries. That may be how you guys get sweet potato fries however, the other East Coast swings in the city at least gives me a handful. I got pushed back because I asked for a receipt. I just fill that the customer service at this location could have been better.
Nobody’s perfect is all, all businesses can strive to be better.
The food and service was very good.
Great food Great staff
The food was good and the waitress was very attentive.
Nice people and the food was good
Service was great and the food was delicious!
Hire more servers, the only server that was available worked the whole building (bar side and table) by himself. Great job just needed help
Good service and good food.
The Thai chili boneless wings' sauce was thin and had rather weak flavor.