based on 3259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Brandi always makes the best drinks and provides the best service. Food is always hot and fresh. Love the atmosphere and employees!
Great customer service and food
Everything was great however in this time in the world where many people are trying to get healthy it would be wonderful if salads could be half portions and lighter meals
Food was great always is. Service and staff were great.
I liked it
Service is not good. Waiting for your food is long.
great service and great food. Portions were good size and fresh tasting.
Service was prompt and our server had a great attitude.
Food & beer variety
Service and the food.
My chicken had feathers on it and the ones that didn’t have feathers was so hard I couldn’t eat them
Food quality and food portions have both decreased over the years. While of course prices went up
Food and wait staff are wonderful 😊
East Coast is a great place to eat! The food, price, and service are excellent. Shane and his staff are some of the best in the biz!
Monica is always helpful and smiling every time I place and pick up my to go orders.
My emails that I get about my reward account shows that I have enough points to have a reward but every time I ask to redeem in the restaurant I’m told there’s no reward.
Make some attempt to control guest noise. There is a guy near the bar almost daily with the most obnoxious laugh I’ve ever heard. I always see people shaking their head and rolling their eyes all around, but no one says anything.
My count of my item was off a few months ago. I think overall, your staff at this location do pretty well.
the staff are always friendly and they make sure you’re taking care of
The food
I prefer to go on Friday, its when the head bartender Brandy works. She is the best , never gets my order wrong, and makes sure the whole staff is working better. She's the engine that pulls the whole train.
Workers and atmosphere
Always good food. Very good service at the takeout section.
Our food was good as usual and we had our favorite server!
The temperature of food was hot. I paid cash, when the server brought back my change she only bought back the dollar bill and didn't bring back the change, it wouldn't have bothered me if it was under 5 cents but it was 67 cents, when I asked about it she looked at me and said you want that?
Food and service was great!
Wings were terrible. Not fresh and very chewy and the sauce was mostly oil.
Great food with a great atmosphere.
The wings were terrible, the sauce wasn’t edible. The sweet sauce for the sweet potato fries was rancid. Had to throw everything away
The staff are always so great! We drive over 35 mins just to visit and eat there even though we have one right up the street. The kitchen never get s our order wrong and the food always so tasty! I will say it’s my go to place if we can’t decide on what to eat and we will make the drive every time. Thank you for being the best! Just wish all locations were that delicious and dedicated ☺️