based on 6005 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a good experience. It's usually take out and my order has (so far) been complete and very good!
Stop tying the bags!
you need a better cut of lettuce not big chunky pieces it really needs a overhaul the salad itself is great but get a better cut or grade of lettuce.
Ordering in app can be a little confusing in choices when ordering buffalo sauce vs adding a flavor. Also, you use to be able to select a ranch or blue cheese to go with a buffalo tenders order along with adding one to for the chips, now you can only add it to chips. A dipping sauce with both the entree and the side would be nice, if you have 5 tender meal you run our or ranch before eating all the tenders.
The food was great!!! We absolutely love the chips too!!! Most importantly, the waitress was the best. She was so friendly and made us feel very welcome to East Coast Wings. We will definitely be back very soon!!!
Customer service is great but the food was not as good this time. Thank you
My. Husband ordered wings and he walked away for 5 minutes and they brought them out right after probably 6 minutes later. He had them redo the order. They couldn’t have been done that fast. We were disappointed that never happened before and we order all the time
Everyone is always so nice.. nobody ever makes me feel uncomfortable or like out of place if that makes sense? It’s always so delicious.. and just the best!!
Great tasting wings!
The food was delicious
The last 2-3 times I’ve been extremely disappointed in the quality of my food and the customer service.
Great friendly waitress food was great !!
Love 💕it
always amazing food and good service!!
Great food and great server
Waitress was great. Environment was nice and welcoming
We prefer Buffalo wild wings because of the flavors.
The food and service was top notch!
My family and I are always made to feel welcome. The food and service are stellar. There is enough variety on the menu to please the whole family. Also, I like that they introduce new items.
The Salads and service are really good
The quickness of the order. The flavors were great!
Food is always good.
Manager is always attentive. Will jump in when it's busy or short-staffed. Usually pretty quick service. Food is almost always great. Good atmosphere.
Excellent customer service!
The service and the food
Consistency - one time food is amazing, next time I have the butt of the romaine in my salad and varying degrees of ingredients - both quantity and quality.
Great service and food was great.
This was our first time at an East Coast Wings location. Wings came out cold, like they had been fried well before we ordered and then were tossed in cold sauce. Also, the wings were served with way to much sauce on the plate.
Wings were cooked just right and sauced perfectly
Very friendly