What our customers think of us!

The waitress was nice and the food was great

The food was exceptional

The staff was efficient, knowledgeable and friendly. The wings, both boned and boneless, were crispy. All three sauces we tried were tasty as was the ranch dipping sauce. We tried the Carnival Fries. They were the best churros we ever had. They were amazing.

This was our first time at an East Coast Wings. It won’t be our last. We’ve already told our daughters about it. (We have a vegetarian son-in-law. I don’t remember if there are options for him.)

The bone in wings are very good. However I would not recommend the boneless wings.

Randy makes the best margarita in the Tri-Cities

Great food, great customer service

Always love the staff here. They know us by our faces now and exactly what we typically order. Everyone here is always super friendly. And the flavors for the wings are always so tasty!

The service was fantastic! Greeted pleasantly at the door and very attentive service, as well. The chicken strips were great. Not crazy about the 2 sauces I chose but that's how it goes.

Thank you!

The food was excellent

The staff is always helpful and food is delicious.

Everything was so nice and good smile from the staff and on time with refill i will tell a friend to go there thanks for everything I enjoy my self

Food and service were very good.

Food service atmosphere

Waiters were very busy but made every attempt to make our visit satisfactory. I had no complaints about the service or the food.

The only problem was with my rewards points. I have excess points that could be used but my waiter was unable to use them for some reason. He suggested I contact headquarters, which I assume is you, to see why I could not use my points.

I really like your wings. But this past visit the eings were dry and hard. I told the waitress and she brought me more. They were not hot. Chips were excellent

It didn’t take long for the order to be ready. It was delicious and no problems

Love the food, love the atmosphere and staff

Quick seating, fast, friendly service. Food was prepared as ordered. Server kept our drinks filled and cleared our dishes promptly. Wings were tasty and prepared extra crispy as requested, also the chips.

Speed

Told the person on the phone when ordering that I wanted crispy wings and they were not. Had to repeat myself 3 times and she still got it wrong. Asked for Ale battered fries and was told they were not on the menu. Also ordered hot and there was no heat. I spent $70.

I’m not sure if the waitress was having a bad day or what. It wasn’t busy at all and we had a total of 6 people. We ordered bottomless chips she brings that out with one beer cheese lol okay we even asked for one extra and ranch! So we get that then we order our food 🤷‍♀️ I asked for a plate to share with my husband and my son and his wife was going to share as well. Get our order it was right no extra plate ask for one and was told to use the empty chip tray. Then my son’s food was wrong she keeps telling him that is not what he ordered so she said I can just take it off the bill. Okay great!! But he would still like his food to eat. Then 20 minutes later he gets it. Then we get the bills and that was all messed up too. I’m really not one to complain because I work with the public every day too. But WOW is all I can say. It has been a long time since we have been to East Coast but now I remember why we stopped!! So disappointed!!

Good food, good prices and friendly employees.

The food was amazing and so was the service

I ordered boneless wings. Out of the 10 wings, 5 were burned. It was obvious so why were they served?

The service, food and environment

Friendly and efficient staff. Best wings ever

More servers

Customer service is always outstanding

Bacon ranch wings are amazing!!! Large variety of flavors. And when I ask for crispy you guys nail it every time!!

Wings were good, we actually got the chips this time and they were good. Love the signature blue cheese. Easy to order and delivered.