based on 7103 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great Staff, Wings and Beer
Exactly customer service
The food was fresh and delicious and the waitress was very nice. Excellent customer service from the waitress.
The bottomless chips were not warm and half were floppy and half were over-cooked. They’re usually excellent when we order them “lightly crispy”. Also the wings were dry on the inside as if they’d been pre-cooked. Usually everything is cooked to order and we love the wings and chips.
We go to East Coast frequently just for wings. The wings are large and cooked just right every time. They have multiple flavors that anyone can find something they will like. The buffalo chicken lettuce wraps are also very tasty and great for a low carb diet. The sauce is not too hot, just the right amount of heat and great flavor.
We always have great service from the staff.
The staff and management. Always friendly and helpful
Food always good hot and fresh every visit
great customer service
good quality food
quick service
My fries were cold and put on the tray before my wrap was done. Timing seemed off with that. The beer is the coldest around, I appreciate that. Good staff is a plus.
Good food & service
Fix or adjust the HVAC in the addition so it’s comfortable to eat inside without a coat and hat.
Otherwise the food was great!!
Awesome food
The food and service were both great!
The food and service
Service & food
The waitress is awesome, kind , friendly and very professional. The food is great burger and onion rings my favorite!!!!
Price just right.
Thanks
Lynette
I always have a great experience when I visit ECW
I ordered 75 wings on line for a church social. They were ready on time and not one was left after the meal. Great service and the best price around b/c I did some comparison.
Good food and service!
The waitress was great. We had a large group and every order was correct and everyone enjoyed their meal.
The food was the worst of any East Coast I have been. Santa Fe Quesidilla had no seasoning and the Pico was ordered on side looked dried out and weeks old. Chicken tenders were dry and tough. Chicken wrap full of salt. Will not go back to this location.
Greeted upon entrance. Friendly and efficient staff.
I went in for lunch alone 1st time at this establishment and was greeted with politeness. The menu was explained very well. I ordered the 5 wing lunch special which was very good. I sat ate my food and vibed to the great music that was playing. Very relaxing atmosphere. Would definitely recommend and go back again.
Dining tables are sticky feeling. A new kind of cleaner should be looked into so the tables dont feel sticky.
Very friendly staff right on top of everything very good service
Staff is always friendly and food is delicious. We go at least once a week.
Our server/bartender, Bree was great! The restaurant was super busy, but she didn't miss a beat. Wings were exactly as we ordered them, and the fried green beans were FIRE !!
We had terrible service, and then a problem with our bill and the manager didnt want to do anything about it and was very rude.
The family atmosphere, the food, and the excellent service.
The food is always delicious, and the servers are fabulous!