based on 3316 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very satisfied
I Love y’all wings
Wings salad and chips. Server was excellent
I came in for lunch because I received a 5.00 reward. My wife used her rewards card which had a 10.00 reward on it. We did not inform our server, assuming she would see the rewards and naturally use them towards what we owed. Unfortunately, that was not the case. Very disappointing.
Great service and great people. Devious food.
More sauce on wings
She is great
Wings were fresh and cooked well
Prices seem a little excessive for serving size. Quality of food is usually pretty good, so an occasional splurge.
Love this location!
staff and food were outstanding!
Love the food
Good food friendly service
Always good food and great staff
Customer service from Dakota is always great! I come every Thursday and the wings are excellent!! The corn is the absolute best! I love it. I only come on Thursday’s for 99 cent wings cause your wings are a bit pricey!!
Stop using seed oils or give a choice of butter, coconut oil, avocado oil, and/or olive oil. I would pay extra to not be poisoned by seed oils.
Too much to out in words but the attitude from the management and a particular employee on the day I recently went was terrible they super hurt my feelings just terrible
The Philly cheesesteak was great!
When we walked in to be seated, the host at the front door just looked at us and said What do you need? I said we need to eat.
Next when we decided to order, several items were unavailable. The Pico de Gallo had no tomatoes & was loaded with cucumbers, onions & jalapeños- definitely not what we were accustomed to getting at ECW & definitely was not what I consider to be Pico DE Gallo. Service was lousy.
Waitress was kind
Fabulous bartender! Excellent house salad. Yummy wings.
Even after change of management, there is little improval. Love the food, its great! but service and carryout order accuracy lacks. My family and I have gone there for almost 2 years at different times, and most of the time our expectations are low with service and accuracy.
The food and service
Great service!
I ordered online and pick up was quick and easy. Food was also great, as usual!
Our local Cheers!
Food is always great
Service was nice but food was slow and borderline overcooked.
Great service and great food
Food was excellent, however, service was sub par. Waited 15 minutes or longer for our check. Also, just seemed to not care about length of time it took to service us. The visit prior to this one, we sat 15 minutes or more waiting for someone to visit our table after being seated. I had to get up and ask who our server was. We only return because the food is better there than the other ECW closer to our home.