based on 11142 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Put in a take out order and food was missing from my order. Had to drive back 20 mins to pick up my food. No concession was offered for my time or gas. Picked up my chips and they were not even freshly made. They had been sitting the hour it took me to drive back.
The food was fresh and hot. Nice proportions were given
GREAT SERVICE. Excellent food. Always enjoy our visits to Salisbury's ECW
I always have a great time here and our waitress Nelly is very knowledgeable of the menu and great at what she does!
Need hotter food to come out to table for example the fries
Immediate way we were seat. Friendly way waitress treated us. Quality of the food
This location has been going down the last 8 months or so. For our most recent order, they have me a regular burger instead of the one i ordered, the big dill. The tots for those were like empty air filled puffs from them being over cooked. The cesar salad was missing the dang croutons/pretzels.
I am a rewards member & received an email this week advertising a new promo 2 for $20 limited time entrees and was excited to try them. When we arrived & wanted to see what was available for this promo no one there knew anything about it. How does this even happen? East Coast Wings has a promo & their employees know absolutely nothing about it? I call this lack of communication in which needs a lot of improvement at this location. So after quite a while of research they were finally able to figure out what we could order for this promo. Then it took over 25 mins to get our food & there were not that many people in the restaurant. Food was good when we finally got it, service was okay but nothing to brag about.
The food was excellent! We also received the food faster than in times past.
East Coast of Mocksville is always our go-to for Wings. It's clean, food is always fresh and delicious, staff is always great too!
I received an email yesterday morning about new offers for meals. Since we had been talking about ECWs, I figured we’d order for pick up for dinner and I placed our order online. After an incredibly long wait (as the ECW asked if she could take a call that had been on hold for a long time and I agreed thinking it’s a 2 min call, nope!) Hostess said she was not allowed to give out food. Finally another employee came up, asked my name for pick up order and handed me a brown bag w only carrots and celery. My order was almost $27 so definitely missing items. Finally she said those specials that were emailed to me were not “in their system yet” so it only printed out my sides. But she could see my full order even though it didn’t print out so they would make the rest of my order. Nobody noticed a $26.xx order was “filled” with only carrots and celery?!?? Needless to say, waiting 20 min after the order was to be ready caused a major inconvenience.
Why would these specials be sent out to rewards members if the restaurant wasn’t prepared to print out those orders to prepare for take out?
Frustrating and a waste of my time.
Decent food but way too much salt.
Love the food and the friendly people
The food and our server. She kept our tea glasses filled.
Very good service!
We ordered boneless honey bbq wings.
They looked like they were left over from day before and were so hard we could hardly get a fork in them . Terrible.
We did ask waitress was this what we ordered and she yes that's it. My husband only at 2 before just giving up.
I believe the day I was there they may have been short on staff. We waited about 30 minutes to get food after ordering. One of our group was missing fries - after about 15 minutes we flagged someone down and she brought fries right out. We did not get any drink refills. We were on our lunch break and didn’t have time to wait on to go drinks. We did get a discount on our ticket that we were not expecting. Even though it took a while to get our food, everyone was very pleased with their meals. I had the sweet heat tacos and they were amazing!
Waitress and staff always friendly. Lunch menu is a great value
Nothing keep up the good wk ty
This time we had good service, the food was good. My only complaint is the up charge for pickels & onions on your burger. I did not get cheese or lettuce & tomato. Not sure why you charge for extras when the most expensive items are left off.
Quick and great food
I order from this location at least once a week. The food is always delicious and fresh. I have one request, PLEASE ADD a side of sour cream on the sides menu so it can be added to someone's order. I always have to ask when I go in and sometimes it's not an issue. Yesterday the manager was very confused. He said he put 2 things of all my sides. I have zero idea the two things he put in there, it seemed to be sour cream w/ cinnamon in it. Very odd.
More deals
Great food
The food was excellent !
Pleasant atmosphere, courteous service aka delicious food!!
Chicken wing are good
Very rapid delivery of my order, which was nice and hot.
Love East Coast 🥰The best waitress around ! Especially our Pamela ❤️❤️Great Service and good atmosphere ❤️
The food was very good and the waitress was very nice and helpful.