based on 1618 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The entire order was wrong! Ordered 25 BONELESS got bone in and it was to have extra sauce and had very little to none. ALL the wing orders boneless and bone in were ALL over cooked and dried out. The chips were soggy and not cooked properly. Very disappointing and this is the second time in a row this has happened.
Great food and great service!
The food and service was great. We eat there regularly. The only complaint is the lack of air conditioning in the building. They have had problems with the air conditioning system for years. We quit going there during the summer because of this. Everything else was great.
The food was very good and the service for my takeout order was excellent
Great food and fantastic service at a good price.
All the food .. it was hot, great portions, correct order, and delicious.
Our waitress was the best!
During my last visit my waitress was not proactive in providing her services. We frequently visit Eastcoast wings. We were ready to order immediately. We were never asked to order before she proceeded to getting the drinks and food order for two other tables that came in after us. In addition, when our food came, we had to ask for napkins and silverware, two separate occasions. The overall experience was the worst in the year we have been going there. We were so disappointed we didn’t eat much of our order and took it Togo.
Grest
Service and Taste, Excellent.
The person at pickup was super nice and helpful. She helped me with a question and was so kind. The food was all hot and good.
The only issue we had was that we paid for 3 teas plus one in the kids meal and they were all gross. No one could drink them. So that was a wasted $10.
When you do not have items, please do not place them.on the menu. I ordered a cobb salad only to see that there was no egg. There was no avocado either. I usually order this particular salad because I get more items iin it that the others and it is what I order the most from ECW. I am only assuming that you ran out.of eggs and avocado because it surely could not have been that they were forgotten when the salad was being prepared.
We have ordered twice from the restaurant and have mixed opinions.
The first time we ordered, it was amazing. Everything was perfect, and we would have given 5/5 stars.
However, the last time we ordered, we added extra wings for lunch given how good it was the first time, and we only ate about 1/3 of the wings we ordered, as they were dark and overcooked.
We would likely order again but will not order a large quantity, as we are not sure if we will get good wings or not.
We love the wings here.
Food and service
I enjoy my visit every week I come. The staff members are very friendly and pleasant. I moved across and have a ECW less than 5 minutes from my house, but I drive all the way to the Country Club Road store because of the staff.
Friendly staff. Our waitress was very efficient and friendly. Food was good. Plaice was clean. Ladies bathroom was clean.
Great food and a wonderful server
Everything was great, the service, the food and drinks, and we love the atmosphere.
The food is always good. There is a good variety to choose from. Tha staff is like family. We go the a couple of times a week
Excellent service and great food.
It’s not the first time items have been missing from my order; I live 30 minutes away, so I can't just go back for what's missing.
Food and service
The fast and friendly service and my to go orders are always good and on time Attract
The food
Our waiter was fantastic, very pleasant, friendly, accommodating, made suggestions, and was apologetic when our food didnt come out as we had asked. (Note both my order and my husband's did not come out as we had asked. Another gentleman brought the food out and our waiter did not have a chance to see that it was not correct). Thought it was rather strange that cinnamon sweet potato fries would be served with ranch dressing. Our waiter promptly refilled our sodas and removed the charge from the bill for the wrong food that was served. We will definitely be back, but were disappointed that our initial order wasn't correct.
The engagement of the waitress and timeliness of the food.
Good food!
I order on line and it is always ready and correct
Good food, and great service.