based on 8812 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great food and service
I wish we remember the hostess name but she was wonderful
Food was hot and fresh. Customer service was great.
Waitress was attentive, food is always good & reasonably priced. We come often & will continue to do so!
It’s always delicious and the waitress are always on top of their service. Love East Coast Wings!
Good food….good service!
The women's bathroom floor was super sticky and the restaurant had only been open for 20 minutes.
Chicken wings!
Service was a little slow. My drink was never refilled.
Food was well prepared and tasty.
I enjoy the wings and chips. Service is usually pretty good there.
Great food
Good service. Good food. Reasonable price.
Sat at the bar and Megan is great!!!!!
Food was delicious, beer was cold, service was top-notch. A great place!
As always so delicious .I shops at the Outlet mall and when I am done shopping, I go ac ross the street to East coast. The waitress Raven was so kind to us. I did not like my wings only because they were too spicy for me. She offered to prepare more wings and gave suggestions of not spicy wings. I was fine I told her,manager came over and offer as well. They wanted to en sure I was satisfied. I was and I love the Chicken Que so de....try it you will be in love with it.... not sure manager ( she wears her up with short cut on side) always friendly...shout out to EC Wings on Fashion Way !!!!
Ordered bottomless chips and they were delivered cold and limp so sent back two times to get fresh hot chips and finally received one good tray of chips. Suspect temperature on fryer was not hot enough. Wings were good but slow delivery due to lack of kitchen help in middle of afternoon is what was explained by wait staff.
Customer service sucks.. No one was friendly, I wasn't greeted with a smile. I come her often and never felt a way until a few days ago
Always good always ready when I arrive to pick up
The people are friendly and the food is always good.
All us liked the food, it's was a good experience 😋
Good food and enjoy the staff
Food is ALWAYS great! Wings cooked according to request.
Front counter, meh. Needs works.
The manager was so nice and down to Earth! Excellent customer service skills. Brandon is the best!
Improve accuracy of orders
Whether it be over the phone or in person...Every single person that I have dealt within this facility has been very friendly, very polite and we are extremely happy to use them at least once a week.. We continuously make huge orders and very good careless. Thank you very much.
We ordered our wings "saucy" and there wasn't any sauce in the to go order basket. The 25 wings (15 medium/10 mild) were basically dry. They forgot the celery and my husband's drink. (Unfortunately, my husband didn't know what I ordered when I sent him to pick it up. He assumed the order was correct.) I would have called and complained that night, but it was already almost 9pm and I was working on my final paper for Forsyth Tech and other homework and didn't have time to mess with it. I was very upset about it. I usually eat with my daughter at the East Coast Wings off of 150 near her house and the food is amazing. I was very disappointed in the food we had this time at the King location.
Great
The people - cashier and bartender - are super
So-So
No one there - Have tried during the day - and even last week during Happy Hour
We get great service, but we are the only ones there
Will still be there weekly - enjoy the opening day free weekly wings - and have also bought some items now on our visits - but just was hoping maybe more folks - action etc.
Hopefully your fight night brought in some folks
Great wings, and service.

Something is ALWAYS wrong with our to go orders!!