based on 3342 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My call in order was ready on time and correct. The person helping me also helped to find me someone that could fix my issues with the app. I appreciate all the help and the food was great.
I used to visit 3 times or more per month
Jasmine was so sweet and professional!! Excellent service and food quality!
Yes always hot and delicious
Order was not ready although I ordered ahead online. The wings were not hot. I picked level3 and they were more like level 1. I used to
Love this
Place. It went down hill since it opened up
Pleasant. My ? For you. Why is your # in the app not the same as on your actual card? Never know what # I am supposed to be giving when I get my food to get my points? Thank you
The experience was great and the food was awesome
I ordered take out and it was ready when I arrived and the food was cooked the way I like.
Food is usually good.
The best ever even though I live in Clemmons, I miss coming to that one
The service and then the food. The reason I say that is because I generally go for lunch…and while there are many places with good food…I go to ECW because of the great service!
Always a great time and place especially when Tess is working!
Great service and a great place for our church group to fellowship.
Good food. Accurate order. Easy to do online order.
The waitress was extremely knowledgable and friendly. We tried a few sauces on her recommendation and loved the Hawaiian!
Food is always consistent and good.
Friendly staff, correct order, and waitress checked on us periodically!
Food was delicious!
We love the chicken Caesar salad. We were very disappointed that they skimped on the chicken by cutting them into tiny pieces. And even more disappointed they did the same thing with the pretzels. Salad was not as enjoyable as it used to be. If it doesn’t go back to the way it was we may not return
On a good note we love the chicken wings.
We have now been to the same location and had the same waitress probably a year in between visits and she was extremely slow in coming to the table and we waited about 25-30 min between getting there and having our order taken. She messed up our order the last visit and again this time. It was frustrating for all my kids and for the adults. I hate it because the food is great but the customer service was very poor.
Great service and the food was outstanding!
The food was yummy
Service was great! Food was good too—Mac & Chz wasn’t my favorite but everything else was good!
First time patron and the family loved it. However, we were expecting "dry" lemon pepper wing, vice wet...delicious either way!
We will definitely be returning.
Our waitress, Abigail Starnes was so nice, she got all our orders correct and kept our glasses full. The new summer menu chicken sandwich with pineapple was delicious. We will definitely go again and sit in Abby's section.
June 28 at 3:06. I was a first time customer. We made an online order. We ordered 10 bone in 15 boneless with 4 different flavors and heat. Fryers extra season, buffalo chicken dip. Total was right at 50. When we got home our order was not correct. Also got a bonus half eaten cheese fry’s with bacon and ranch. I took photos and Called the store spoke to Kayla. She knew whose employee food we got with our wrong order and said she would replace our order.
July 3 I called and spoke to Kayla to get our order replaced. Waited the time she told me. Also another 15 in store. She said she would make sure our order was correct. Came and greeted me. Got home. No fry’s with our orderPhone number removedPhone number removed
I didn’t get upset with having someone’s half ate food in my sealed bag. In which is real GROSS. I just wanted to have my family’s meal done correct.
I would like my correct meal. Like all of it at one time.
Fast friendly service with great food
Amazing food was amazimg. Hostess was so sweet.
Great service and Great food!
I enjoy the flavors and dry rubs
The manager was so sweet and helpful. I ordered to the wrong location so I never picked up my order. I called and asked if I could pick it up later that day, and she made me a new order fresh! Wonderful experience and great community.