based on 3259 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best wings anywhere
The food was excellent
Customer service was amazing and the food was A1! Love it!
Went to eat there 8/23/2024 at 8:05 pm. We were sat at a table promptly, then Staff basically ignored us as they were busy cleaning and mopping the floors. 10 minutes later we placed our drink orders & ordered Nachos as an appetizer. 10 minutes later our drinks arrived and we ordered our food. 5 minutes later hot chips came out but no appetizer. (Hot chips were NOT ordered as an appetizer--we ordered them with our meal.) Another 5 minutes and the food we ordered came out. Our server told us the Nachos were on the way. I told her we ordered them as an APPETIZER, we should have gotten them first & we didn't want them now. She seemed confused and said she would tell her Manager.
This used to be our favorite place to eat but the service has really gone down hill here. I don't understand why a business would choose to close at 9 pm on a Saturday but whatever. It's annoying to go the bathroom and walk through a freshly mopped floor too. The food was good--it's just a shame that we felt rushed and didn't get what we ordered. Also, there was only one other table in the whole place, but driving through King there were several places PACKED at this hour...Heads up, bad service equals no customers.
My food is always good and I never have to wait long for my food. When I am given a time, my food is ready.
The wings were very good!
Food was good and service was great!
I have been overcharged in the past, I have been given the wrong salad dressing in the past, I have emailed the company about being owed a free chicken Caesar salad in the past after making 2 trips to east coast & someone being a perk decided to throw a salt shaker on top of my 2nd salad made because the first one was wrong & not a grilled chicken Caesar but a different salad was given to me, so it went in the trash, I have picked up a g. c. c. salad with the dressing already poured all over it & made the entire salad/lettuce/pretzel croutons soggy & inedible because I don't eat the whole thing in one meal, always 2 or 3 meals. Im still owed a salad & that's been forever ago.
Make sure all items are included.
Friendly staff and great lunch specials
Make us feel as if we are welcome instead of being a problem for Brandy… she is Very Rude and makes us feel uncomfortable when we go to restaurant, and has made us wait and practically ignores us when we enter ECW’s doors. We love the restaurant, and cannot figure out what her problem is with us. Always have been and continue to be good customers and tip pretty good also.
Good value, good selection, easy to use website
Food and staff are amazing!
The burger was amazing. Thank you.
Always a good experience at the East Coast
The staff is very friendly and the food is good. Love Wednesday because kids eat free.
Wait staff gave us excellent service and was very kind.
The food was great and it was ready when promised.
Good service
Best wings ever, excellent service could not be more happy!
Good food
The food! Also please bring back the chicken sliders. Wings and sliders is all the public wants. Thanks
Service
Excellent Food and Great Customer Service.
Food was delicious and great service!!!
The freshness of the food. Chicken was cooked perfect and customer service.
The bartender Brandy is amazing!!
Food Is always good no matter what I order. Friendly Staff.
Good cheeseburger
Good food, great service