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based on 33425 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The men who came were polite and very knowledgeable about the Zerorez method of carpet cleaning. Our carpet, and especially our furniture, looks cleaner than it has in a long time. Great job!
Friendly knowledgable employee - quick turn around time
Great clean,friendly carpet tech! Rick cleaned my carpet he explained how and what he was doing. And the work finished quickly. There were some bad spots, he got them out!
They were so careful about protecting our home with botties and corner protectors.
I don't know. You did nothing wrong
My carpet looks great, the pet treatment covered up any smells, and the tech was very friendly and professional.
IT IS A CLEAN WAY TO CLEAN!
good customer service, excellent carpet cleaning
Very efficient and pleasant technician. We had our carpets cleaned by zerorez when we moved in and had no spots return. This time they hardly needed cleaned but we did it for allergy reasons.
The carpet looks great. The only thing I was a little disturbed about was the add on. I was planning on paying less than $100.00 dollars and ended up (at the persuasion of the two workers) putting on a protector that I wasn't aware that I should do. I think that should be brought to the attention of the custumer when they call for an appointment. I paid more than double that what I was expecting to pay. They made some deals with me...we'll do this for free if you'll put this protection on. I got to thinking after, If they gave me a deal, what would the cost be if there was no deal. I was just a little unhappy that way. They guys were polite and worked quickly. I'm still not sure what I paid for. I also had a coupon and don't know how that helped me. They told me, but when they started wanting me to put other things on, I got confused and I told them I was and told them to just go ahead and do it. The carpets look very nice. Name removed
I was very impressed with the services you provided. The technician was knowledgeable and efficient. He explained the process and products well and did a very good job of cleaning our carpets.
The service was quality and the technician was friendly and knowledgeable. I was happy with Zerorez
Excellent products and efficient and friendly service.
carpets and sofa look very good, dried quickly, technician very good
Carpets look great. Service was good.
I have been so impressed with how clean our carpet looks when the technician is done! Our carpet looks brand new every time!
Lower you costs. Include stairs/hallways as part of the room they are by or consider them as a room.
The tech guy was very professional and the carpets came much cleaner than I was expecting.
Isaias always does a great job, he takes is time and cares about the problem areas that concern me. This visit he had a helper, Ryan, who was also personable and made me feel like he cares. I love the technology of your cleaning (no soap). I am always satisfied with my results. My only hesitancy in calling you more is that you're a little pricy. This time I believe I paid about $50 more dollars then the previous two times my carpet was cleaned (at beginning of year and last year) so that unfortunately means I'll have to space my cleanings out more then I would like.
Did not show for appointment.
Service met my expectations. The quality was good and the individual doing the cleaning was very appropriate. professional and friendly. The total service got a little more expensive than we anticipated, but we were very safisified.
I was very happy with the technician who was so nice about giving me the best price possible for the service he was doing.
I was very impressed with the Tech. He was very professional, personable and knew everything about the products. He was not pushy but very informative and I felt that he took pride in the product and quality of service he was providing.
Chris and Manny and the personal care they offered.
professional and courteous.
I wanted to let you know that our technician Mike Miller was very professional and did a great job in helping us understand what needed to be done. We ended up spending about $150.00 more than we intended. We appreciate Mike and his efforts in making us a satisfied customer. We will always use your company and will request Mike next time we need your services.
The dedication to customer service is the best I've seen. I innocently asked about doing my tile floors and the technician indicated it was possible so I scheduled an appointment. Little did I know the work that would be involved. The technician (Jared) stayed over 10 hours to complete the job in a way that he felt was satisfactory. I can't say enough how impressed I was with the work ethic and excellent job your company does. Well done!!!
carpet areas that other carpet cleaning companies had told me were 'wear spot and not dirt' came clean with the Zeroez treatment. The techs are friendly and professional in service.
I am sold on Zerorez for life!!!
My carpets look better after your service than from any other carpet cleaner services
Mike was friendly and very helpful. He took the time to answer all my questions and explained the different applications for the different problems I had. I am very happy with the great job he did on my carpet. Thank you Mike!!