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based on 33715 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
the way the carpet felt after drying. Not hard and stiff but soft. Looked like new
Alfredo Villegas, our technician, was very informed about the services available to us and answered all of our questions. He was very polite and professional. We were pleased with the outcome of the carpet cleaning.
No harsh chemicals. Staff are very friendly
Ryan did a great job! My carpets look and feel great. I will request to have him come next time.
Prompt professional service. We were kept informed of the process, and what to expect. The service man was very congenial and efficient. He did a beautiful job. It is the best cleaning our carpet has ever had. It looks like new and it is well over 20 years old.
Improve phone answering time and customer callback time by decreasing both
I am pleased with the way my carpet looks. I'm hoping that my grandkids will now heed my rule to remove street shoes before enterisng.
I especially enjoyed Jesus. He worked hard, was friendly and humble, and fun to talk to.
There's only one thing in which I am disappointed......he was out of free spray bottles of spot cleaning fluid.
Friendly service reps.
how clean the carpets and couches are
Good product. Grout cleaning was great, granite cleaning/ sealing great.. But expensive.
We were very pleased with the quality of the service from Alfredo when he came in. He was very knowledgeable about the products he used and how best to do what was needed to clean my carpets. The carpets looked like new when he left.
They did a great job and my home is so clean now!
I felt really good about everything from the beginning, but I was disappointed when it appeared that the area under and next to my desk were not cleaned as thoroughly as all the other areas. It seems to me that it could have been cleaned much better since heavier traffic areas cleaned up visibly better.
My carpet looks great and I was impressed with the friendly and knowledgeable service. I have shared my experience with several friends who will be calling to get theirs done as well!
great job
Friendly and fast. You ask what our needs are and makes sure I'm happy before you leave.
I have used you several time and have been very happy with your service.
Cleaning with water. Knew the Karrens in CO so I trust the company.
Quality of the job done & and friendly manor of the worker.
The technicians were friendly and efficient. They did a super job on my carpet.
It was more a matter of unmet expectations. Your commercials led me to believe you could get carpets clean where others have failed. Instead it's just as good. No worse, just not better.
Very friendly, knowledgeable associate. He told me what he could do and what might not come out of the carpet before he started. I like the honesty of that.
let people know how small of an area you consider to be a room.
Prompt, friendly service. Excellent product.
The carpet and couch have a very clean and fresh scent to them now. This is unlike other carpet cleaning companies. The other companies left a harsh and chemical like smell when they were done. I guess its been around two weeks since our carpets were cleaned. They still have that nice just cleaned and brushed look about them. Our carpets looked beat down smashed just a day after our former cleaners performed their so called carpet cleaning magic.
good thorough jog and the price is good.
Clean carpet, reasonable price
I liked the carpet cleaning. Not too wet after
My carpet has never looked better. Great service!
Eddy was fantastic, very personable and professional.

Both times I've had you out the specialists have been so polite and professional. I also love that they ask questions and try to do what is best for my particular circumstance instead of a "one size fits all" approach.