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based on 34932 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thanks for making sure the job was done correctly.
He was nice and friendly. He knew his job and how to do it. Professional fast and quick all in a good way. Told us how long he would be at our apartment and ended on time. Looks great! Better than before he came. Our carpets were dirty.Thank you for your service. Good Job!
The service technician that did our carpets was all I could hope for. Conscientious, detailed, thorough. Way to go.
I have really liked Zerorez pervious to my last cleaning. The person who came was too fast and prided himself on his speed. After he left I found several spots that he had missed. I wanted a thorough cleaning because a sick dog had had several accidents on my carpet since my previous cleaning two months before. Not all technicians are the same!
Great sevice. Friendly.
Friendly technicians, great customer service, happy with my carpets
Carpet cleaning worked, removed stains and odors
Jack was the technician. He was very meticulous and thorough. He was very pleasant. Would want him to clean my carpets every time. He explained things very well. Thanks Jack!
I've used Zerorez for years. We like the concept behind it. Jack suggested a different protectant and we tried.
Loved it, especially the guy that did the service for us, made it super clear and showed me all he was planning on doing. Even gave me suggestions on thr correct way going forward for dealing witu pet accidents so that I dont damage my carpets
Friendly service people. Got the job done quickly.
I appreciate your working with our time parameters and also not trying to do up-sells. The crew was very polite.
I like that the products used are completely safe to humans, pets and the environment. LuAnn was so friendly and efficient and did a great job!
Zerorez has been our carpet cleaner for our Springville based licensed daycare facility for a couple of years now. Uncharacteristically, our last cleaning was not up to par and I requested a redo of the traffic areas of the recently cleaned carpets which they gladly scheduled. The redo was fantastically done by their technician Mark and we could not be happier. Sometimes things are not done as they were intended, but Zerorez stands by their word and made things great.
No sticky residue. Stays cleaner longer.
Evan was awesome, I’m genuinely surprised at how clean the carpet feels after the cleaning.
They work very well. Our carpets look great.
Service was excellent and very thorough.
It was great service in every way. I just hadn’t expected it to cost that much. We will see how the carpet wears with all they did.
Scent and effectiveness
We had stains in our carpets and the technician was able to get the stains out and the carpet came very clean. The technician was very helpful, easy to talk to and it didn’t take long to clean our upstairs and downstairs. I give our technician a 5 star rating.
Fast efficient, quickly to schedule did a great job
Matthew is very knowledgeable and explained the science behind each cleaning option. Did a great job after all the puppy messes, carpets look new!
Mark was great
your carpet cleaning this time is worse than how it started the boy didn't do very well. very displeased. But the air ducks that was done i am very satisficed
It Didn’t Take Long .And My Carpets Look Great ! He Did A Good Job !First name removed
Great customer service and very professional cleaning of carpets. Would highly recommend Zerorez.
Your process works well. Jared was fantastic technician.
Carson was an excellent technician!!
It was easy to schedule. They gave me a competitive price upfront. Carson was on time and efficient. My carpet looks great!!
Clean without chemicals!! Fast & efficient employees. Use of shoe covers!
Quick and efficient.

Your Technician Caleb was very thorough and he wanted to make sure the job was complete.