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based on 33909 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I love the cleanness of my carpets every time I have zerorez come. The workers are always so friendly and nice and hardworking and do a great job. I also love that there is no residue left after the cleaning. I’m always happy with the cleaning job!
I really like that Zerorez doesn't use harsh chemicals in their carpet cleaning.
Awesome!! Great staff!!
Responsive, on time, very friendly.
Edwin, the tech, was so thorough and careful.
Generally the carpets look much better, In my case the carpet is about 25 years old, so I don't expect perfection. They do dry faster than other services I have had. However, we do have to move our own furniture and do our own vacuuming and for we senior citizens that can be problematic.
I had some pet stains on a rug. Unfortunately, they got worse after the first and second and 3rd cleaning, They ended up taking it to their location to work on it. I am waiting for the results. I am very hopeful, during the multiple cleanings Parker, Mia, and Will were excellent. Very professional and nice. Unfortunately, the scheduling was very confusing and time consuming, but Mia and Will took my concerns and feedback seriously, to hopefully make changes in that department. Overall, I would recommend Zerorez because of the following up.
Zerorez always does a great job! In our case, they have been able to remove every stain! (Including a 12 year old green candle wax spill on a beige sofa skirt!) Ben was very thorough and professional. We will be returning customers for life. And their spot remover is incredible in between cleanings.
Fast service
For one, the carpets dry faster and have always looked so good! I’ve been using you guys for a few years now.
Everyone that has come has been to nice and respectful and does a great job-
You had a great deal on 3 rooms, I bought it for my daughters house and she was very excited at the outcome-
Thank you, Zerorez 😃
I like that the carpets are not soaking wet when completed. Therefore they dry quickly.
Lane Garrett is knowledgeable, efficient and thorough. Excellent job. Thank you.
Representative Maddie was great to work with
You were fast to fit me in.
Matty was very knowledgeable and informed us of what she would be doin. She was cute and efficient and performed the job in a timely manner.
Very prompt, called me when they were headed to a rental property. Was quick and professional. Carpets look great even though they are a little older. Thank you
They were quick and efficient. The carpets look brand new.
Ethan was very professional and did a wonderful job on our tile/grout cleaning and carpet cleaning.
Thank you
Quick, professional, and efficient. No crazy gimmicks, just a good job at getting our carpets cleaned.
i like the reservice option
He explained what he was going to do and did it. He was courteous and explained why some spots may not be able to come out of the carpet because of it's age. It looked good when he left.
Efficient reps
Expertise in not odors and thoroughness
Maddie, the technician was superb, very friendly and eager to please with her work
I like not having soaps used to clean the carpet. The service was very good and professional
You guys were generous with your quote & got the job done so fast! The technician that cleaned our house was very polite and professional. Easy to work with all around. Thank you!
Maddie is fantastic. She did an amazing job. Carpet looks nee
The representative was very thorough. Thank you.
Timely and good communication

Lane did a great job, was flexible, efficient and worked very hard to make us happy