Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33412 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2025 — Rated 10 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly technicians, excellent cleaning job

Report a concern   November 25, 2025 — Rated 6 out of 10 by L.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The AZ techs were friendly but they were messy and they didnt complete services that were added on with our purchase of the purifier. They didnt complete the sanitizing fog or the dryer vent cleaning. Very disappointed they sold us using "salesman tactics" and didnt follow through with the service. I had to call for a re-visit to get those services complete.

Report a concern   November 25, 2025 — Rated 10 out of 10 by Robert Naylor Zerorez Salt Lake City
What do you like about our products and services?

Came on time, did a good job and was very courteous

Report a concern   November 25, 2025 — Rated 1 out of 10 by N.N. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Nothing shows the carpet was clo

Report a concern   November 24, 2025 — Rated 5 out of 10 by M.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The two main spots that needed help. The tech said no problem. Paid extra for the rates treatment. When they came down from cleaning they said it’s gone. That see could barely see where it was. After couple hours of drying we went to go look and there they were clear as day

Report a concern   November 24, 2025 — Rated 10 out of 10 by Bonnie / Brent Barnum Zerorez Salt Lake City
What do you like about our products and services?

Jake did a great job!

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

Patty was very nice and professional and my carpets look fantastic

Report a concern   November 24, 2025 — Rated 10 out of 10 by L.M. Zerorez Salt Lake City
What do you like about our products and services?

The men who cleaned for us did a great job. They were informative and professional and offered suggestions for future products that would be beneficial for our needs.

Report a concern   November 24, 2025 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

Great job

Report a concern   November 23, 2025 — Rated 10 out of 10 by P.G. Zerorez Salt Lake City
What do you like about our products and services?

John was very efficient and did a great job on my carpets.

Report a concern   November 23, 2025 — Rated 10 out of 10 by J.M. Zerorez Salt Lake City
What do you like about our products and services?

My tech was wondering did a very good job.

Report a concern   November 23, 2025 — Rated 10 out of 10 by Carol Rushton Zerorez Salt Lake City
What do you like about our products and services?

I am very impressed with the professionalism and detail of your staff.

Report a concern   November 23, 2025 — Rated 10 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

A good job was done. The floor looks great.

Report a concern   November 23, 2025 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

Good communication

Report a concern   November 23, 2025 — Rated 9 out of 10 by A.P. Zerorez Salt Lake City
What do you like about our products and services?

I liked you could come to house quickly and they called before they arrived as promised.

Report a concern   November 23, 2025 — Rated 5 out of 10 by A.L.V.M. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

I guess I feel that for the price, it just seems meh. The carpet felt a little crispy. We have some stains still unfortunately which I had hoped would disappear. I don’t know if some of them are the ones he warned had a .1% chance of surfacing after the pet treatment, but it detracts from the overall experience. Also, one small nick on a bookcase. Corner guards should be on furniture, too, if needed, not just walls and banisters. Also, the stairs were still wet over 24 hours later. Technician was very nice and polite. I found it very odd and was surprised that he wore his street shoes the whole time including when you go over the freshly cleaned carpet at the end. My husband feels it was money wasted.

Report a concern   November 23, 2025 — Rated 10 out of 10 by K.S. Zerorez Salt Lake City
What do you like about our products and services?

East to book. Did a good job

Report a concern   November 22, 2025 — Rated 10 out of 10 by Janet Bills Zerorez Salt Lake City
What do you like about our products and services?

Very good service! On time and thorough. Good value for my money!

Report a concern   November 22, 2025 — Rated 10 out of 10 by A.M. Zerorez Salt Lake City
What do you like about our products and services?

Two men were very kind, patient, worked quickly, and did a nice job.

Report a concern   November 21, 2025 — Rated 10 out of 10 by J.L. Zerorez Salt Lake City
What do you like about our products and services?

Very quick and effective. The technician was very good too. Satisfied customer here.

Report a concern   November 21, 2025 — Rated 7 out of 10 by C.N. Zerorez Salt Lake City
What could we do to improve?

Worker missed a single step that is super high traffic and dirty and part of our living room, but was missed. Otherwise work was great, but would appreciate if he came back and did that quickly.

Report a concern   November 21, 2025 — Rated 10 out of 10 by J.D. Zerorez Salt Lake City
What do you like about our products and services?

It was easy to schedule on line and the service was provided as scheduled and expected.

All in all, it was a seamless transaction from start to finish.

Technician explained use of different products to remedy the "pet issue" concluding with a protectant product that he explained was harmful to birds if there were any in the home. Important to know if I had pet birds.

Report a concern   November 21, 2025 — Rated 10 out of 10 by A.W. Zerorez Salt Lake City
What do you like about our products and services?

Availability was great, got on their schedule the next day!

Report a concern   November 20, 2025 — Rated 10 out of 10 by K.L.H. Zerorez Salt Lake City
What do you like about our products and services?

My furniture and carpets were thoroughly cleaned and i'm grateful for the good service.

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

The workers did a great job. We had a problem area on our stairs and they now look like they should .Thanks for your high standards.

Report a concern   November 20, 2025 — Rated 10 out of 10 by L.G. Zerorez Salt Lake City
What do you like about our products and services?

I’ve used Zerorez multiple times now. Employees have always been on time, friendly, and thorough. Sean came this time and he was great!!

Report a concern   November 20, 2025 — Rated 10 out of 10 by E.E. Zerorez Salt Lake City
What do you like about our products and services?

He worked until I was totally satisfied. Even with the stubborn stains that he couldn't remove, he was very earnest in trying to remove them and was honest when he wasn't able to remove it.

Report a concern   November 20, 2025 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

The carpets are always done well and dry fast

Report a concern   November 20, 2025 — Rated 10 out of 10 by Della Paul Zerorez Salt Lake City
What do you like about our products and services?

Took the stains away

Report a concern   November 20, 2025 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

Clean and quick--that's what was great about the technician and the service.


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