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based on 34926 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service, always do a good job, very thorough, technicians are friendly, clean, knowledgeable. Good price.
My carpets are clean and dry fast
Great service - very friendly and considerate
Landon was so professional he explained everything to me. I rate him a 10 plus . He got my dirty spots out . I love my clean carpets he did a fantastic job !! I can always count on Zerorez to do good quality service.
came on time and did a good job. explained what was being done. Good work
Good product and good technition!
Your technician was very professional and was complete in servicing our home
Ren worked hard to clean some pretty
dirty carpet after a construction project and did a great job!
Great service. Very clean floors. Worth every penny. Wife is very happy. Happy wife happy life...
Easy to schedule. Technician was capable. Carpets look cleaner, especially in high-traffic areas.
Jack did a great job!
I like that the carpet doesn't have to be soaking wet
You always do a great job
Kevi
I recognize that the man who came worked very hard. However two places that are not clean are right inside my front door.
I noticed that when he went over something again that it made the area somewhat darker--one area is in the middle of the living room floor.
He arrived at 2 pm so the bedroom rug was still wet as we got up during the night even though we were told it could be dry in 4 hours--(He wasn't finished until 3:30 pm.)
I know that you will tell me that this is an older carpet, but there are just 2 adults living here.
I would, at least, like the two areas just inside the front door be made clean, in the doorway of the office, in the doorway to the bedroom.
Our carpet looked great when the technician was done. They didn't take that long to dry. We have used Zerorez in the past and will continue to do so.
We’ve always preferred Zero Rez because it leaves no residue. The crew of two arrived on time, got right to work, and finished the job in a timely manner. They reviewed their results with us and we were satisfied. The carpet looks great even in the most soiled heavy traffic areas. We paid them and they left for their next appointment. We are totally satisfied with the job Zero Res did.
Ethan went above and beyond. So great!
They did the best job! My carpets look like new! Great Techs and always on time!
Carpets look great! Nathan was friendly and capable.
The best customer service I’ve ever had
On time and did a great job!
The carpet looks worse than before you cleaned them.Ma?be spend more time than a half hour to make sure they are clean than rushing through it
I appreciate the science behind the method
Great price with friendly and informative service. Technician was super and very knowledgeable. He took charge and took the time needed to clean the desired rooms in addition helping us to clean other areas. He was very through and cleaned up completely when finished. I will have Zerorez come back to clean in the future.
I like that everything you use is enviormentally friendly and it dries quickly without soup residue.
I love that I can get appointments for cleanings quickly. I love how my home feels refreshed and clean. The technicians are always professional and kind. They respect my walls and furniture and protect them when moving equipment around. They also respect my time with calls to let me know when they will arrive. They listen to what I need and walk me through the products used and process.
Service was good,thnaks
We can count on you doing a good job!

The carpet doesn’t feel that clean. Feels dingy in the same spots it did before. My wife was unclear if the technician even used the agitator.