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based on 33086 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The guys were so professional and they did a great job!
Professional, on time, communication. I use them for my property management business. Zander Team Property Management.
I recently had some dining chairs cleaned--even though they are likely over 25 years old, they now look new. I was surprised, but very pleased.
The tech who did the work was very courteous and respectful--which I appreciated.
did a great job and removed all stains.
I’ve used Zerorez annually for the last 7 years. Always pleased with the results.
They come on time, do good work. And are very polite
The technician did a great job! I appreciated the text 45 mins before his arrival!
Fair priced, professional quality and Landon was awesome!
They did a great job. Fast and on time. Affordable a well.
The is the Second time I’ve used you guys. My carpets look great. The young men that come do a great job and very polite .
The carpets were not cleaned thoroughly and the pet stain removal was not addressed. You can come back asap and do a thorough cleaning.
The carpets seemed clean so no complaints there but there was a wet dog smell and the carpet was really soaked and took almost 48 hours to dry with several fans blowing on them.
The technician was very professional and nice. The carpet was not too wet.
Maddie was very friendly and professional. She did a wonderful job!
Nice tech guys.
Ethan was great. He was very helpful and explained all of the possible charges. He was very professional and respectful.
The service tech was so nice & personable, walking through each room & confirming services needed. She was able to remove several stains that I wasn’t sure would complete come clean. Would highly recommend.
Good communication, quality service, and hard working employees.
Another great visit from Zerorez, thanks!
Prompt and very courteous service. Technicians were very helpful and responsive to my needs and concerns.
Friendly and timely. Great service!
The young man was on time, courteous, and helpful, explaining everything well. The carpet looks great and dried in good time. Thanks!
Thanks
The guy cleaning my carpets was very good and professional. I however am disappointed that my stains have come back after a few days.
Carpet didn’t take long to dry and no residue on carpet
technicians are friendly, polite and efficient. Carpet comes clean with no lingering residue or chemicals. Have had Zerorez 2 times a year for over 10 years. Hightly recommended
Not push pet treatment when there were no pets in the house
Patty was wonderful. She worked hard, was professional, and did a fantastic job. Thank you to a kind and sweet young woman.
Technician was prompt, courteous and very thorough. He explained everything in detail. Carpets turned out beautiful! The price was great. I would definitely recommend Zerorez to a friend.
I think you guys should offer something for your first time customers. e.g Doing pre vacuuming before actual cleaning would really help.
There was mention of free duct inspection but it was not done at all. I also asked if after cleaning can we do check if urine crystals can been seen with that Pet Urine Stains Detector but that was also not confirmed.
Also I think i asked if you guys use any Deodorizer but I didnt get clear answer.